Business Analyst - Federated Service Solutions

Founded in 2004, Federated Service Solutions (FSS) is passionate about helping businesses do business better. Our focus is end-to-end technology equipment and infrastructure solutions for large retailers throughout the United States and beyond. Our services include, but are not limited to, infrastructure cabling, skilled engineering services, equipment setup, activation, testing and tear outs. Basically, we are responsible for any of the technology in a building that doesn’t zap you. This includes devices such as computers, cash registers, phones, CCTV, kiosks, digital signage, and all the network that connects and supports it.

The Business Analyst will use data to form business insights and identify issues in virtually any part of the organization, including IT processes and organizational structures.

Responsibilities:

• QuickBase Infrastructure and Permissions
• Application Enhancements
• Application Evaluation
• Application Integration
• Identify issues and recommend changes.

Requirements:

• Gather and analyze potential business expansion.
• Identify specific business.
• Influence stakeholders to support business projects.
• Assist with project management for selected projects.
• Coordinate with different departmental teams to produce Better Business outcomes.
• Test business processes and recommend improvement.
• Write clear and well-structured business processes.
• Identify automation opportunities.
• Create report, dashboards and visualizations to understand business performance.
• Analyze process issues and bottlenecks to make improvements.
• Communicate and validate requirements with relevant stakeholders.
• Develop and maintain reporting tools.
• Perform data discovery, analysis and modeling.

Our Benefits:

• Paid Time Off
• Remote or Hybrid Positions
• Heavily focused on culture and employee engagement which includes a work life balance.
• Competitive Compensation
• Medical/Dental/Vision plans starting the first of the month following hire date.
• 401(k) + Company Match
• Profit Sharing
• Flexible Schedule
• Life and disability insurances
• Employee Discounts
• Employee referral bonuses

At Federated we value each person and the talent they bring to the team. We also encourage work/life balance because it's all about quality of life both personally and professionally. Listen to what some of our team members say about working here:

“The culture throughout this company is that we are people and people matter.”

"I love working here because I have complete ownership of my role. I can be creative to get results and I know my team is always as happy to help me as I am to help them."

“Working at FSS is truly being on a Team with great collaboration. I feel I am appreciated and bring value to the company. “