Business Analyst - Kavaliro

Kavaliro's client, a leading company in Orlando, FL, is actively seeking a Hybrid Business Analyst to join their dynamic team. This role will be pivotal in leveraging expertise in analysis, design/architecture, configuration, and problem-solving to address CRM business process issues and gaps, particularly within the realm of Microsoft Dynamics 365 CRM.


Key Responsibilities:
 

• Collaborate with stakeholders to understand business requirements and translate them into technical solutions within the Dynamics 365 CRM framework.
• Utilize Microsoft Dynamics AX/D365 ERP experience to configure and customize CRM functionalities to align with business needs.
• Employ analytical skills to identify gaps and inefficiencies in CRM processes and propose innovative solutions.
• Conduct thorough testing and validation of system changes to ensure accuracy and reliability.
• Provide ongoing support and training to end-users to maximize system utilization and efficiency.
• Collaborate with cross-functional teams to integrate CRM solutions with other business systems and applications.

Qualifications:
 

• Bachelor's degree in Business Administration, Computer Science, or related field.
• Proven experience with Microsoft Dynamics AX/D365 ERP, with a focus on CRM modules.
• Strong analytical mindset with the ability to understand complex business processes and translate them into technical requirements.
• Proficiency in analysis, design/architecture, configuration, and problem-solving within Dynamics 365 CRM.
• Excellent communication skills with the ability to effectively collaborate with stakeholders at all levels.
• Demonstrated ability to work independently as well as part of a team in a fast-paced environment.

Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.

Hybrid

By using best practices and optimal employee recruiting strategies, Kavaliro provides employers with employment solutions by providing the most qualified and professional employees, who can staff both project and permanent positions in order to ensure the ongoing success of all types of businesses. We use a streamlined-yet-thorough approach to staffing that saves our clients administrative time, resources and money.