Business Analyst - Odevo

Odevo and KW PROPERTY MANAGEMENT & CONSULTING 

We are on a mission to become the leading force in residential property management services. The global residential property management industry is currently undergoing a digital transformation and Odevo is at the forefront of this transformation. Our mission is to radically simplify living for families and individuals by delivering highly attractive and efficient property management services to building owners and associations as well as to residents. Our core belief is that digital technology combined with great people will play a central role in delivering a step change in how boards and residents experience property management.

What we do matters to billions of people across the world. Residential real estate is the world’s largest asset class and buying a home is often the biggest investment a person or family will ever make. But the residential property management industry is lagging when it comes to customer focus and digitalization. That is why we formed Odevo.

Leading property management companies in the Nordics, UK, and US have already joined forces to form Odevo and over the last 4 years Odevo’ s revenues have grown 40-fold to become a leading international player. Our ambition is to continue to grow rapidly organically and by attracting additional companies to join us in both existing and new markets.

We deliver our property management services with custom developed software to simplify living and make life easier for property owners, association boards, residents and very importantly our own property management professionals. We make complex topics such as managing property finances and the daily maintenance of buildings easy, and we automate time-consuming everyday tasks so people can spend more time on things that they really enjoy.

We are a 5,000-employee company with a start-up mentality. We aspire to break new ground through innovation, and we actively cultivate a workplace where we can grow as individuals and have fun while achieving great things together.

To continue our ambitious growth journey, we are now looking for people who share our vision to join us on a journey that will continue to transform the property management industry on a global scale.

About the role

We are looking for a Business Analyst to join our US Product team. You will play a key role on strategic technology projects. This includes spearheading implementation of third-part solutions as well as products that that we develop. Your key focus areas will include developing a deep understanding of the business, and crafting and delivering digital solutions that meet the business needs and solve challenges. You will also play a key role in driving the launch of new solutions and product features.

You will be part of a strong and knowledgeable team interacting with a complex and demanding business stakeholder community where effective collaboration and strong communication skills combined with business understanding are key to succeed.

Responsibilities:

• Partner cross-functionally with Program Management, IT, Product development, business units, and customers to support delivery of software projects that meet strategic business objectives.
• Partner closely with customers to develop a deep understanding of the business and business processes.
• Document and analyze end-to-end business processes to re-design processes, implement workflows, and automate processes.
• Drive process design and translate current (as-is) to future (to-be) processes within software solutions to fully leverage new features.
• Connect business process design to customer needs and business goals and relentlessly communicating the connection between them to the organization.

• Apply effective methodologies to document and prioritize business needs, requirements, and challenges.
• Establish KPIs for software launches, analyze performance, and make data-driven recommendations for optimizations and improvements.

Who you are

• Action-oriented and curious, continually thinking of ways to make improvements.
• Highly organized and disciplined; excel at creating order from chaos.
• Energized by motivating people, enjoy showing them what the future can look like and thrive when helping them get there.
• Collaborative, finding the best ideas and solutions together.
• Adaptable, shifting your approach to fit the context, and helping other teams as needed.
• Enjoy working in a business that is constantly evolving and where you have the freedom to take initiative.
• Strive for quality in everything you do and always want to deliver your best
• A team player and are not concerned with prestige.
• An excellent communicator with strong interpersonal skills.

Experience

• 7+ years of professional experience as a Business Analyst.
• Hands-on experience with business process mapping, workflow implementation, and workflow automation.
• Experience in full software life-cycle implementation, upgrades, production support, rollout, and enhancement from business analysis, testing, migration, go-live assistance till post-implementation support.
• Hands-on experience with data analysis.
• Proven track record of delivering market leading design solutions with strategic impact.
• Post-secondary education in computer information systems, computer science, or related field.
• Bonus points if you have experience in the real estate or homeowners' association industry.
• Bonus points if you have experience with PropTech or FinTech.
• Bonus points if you have a certification such as Lean/Six Sigma, or Business Process Management.
• Fluent in English.

Location

The ideal candidate will:

• Reside in Florida, preferably in Miami.
• Be able to work from or visit the corporate office in Miami.
• Be able to visit property sites.

Excited?  

Get in touch! We look forward to receiving your application!