Information Technology Analyst - Navistar, Inc.

Become a leader within Navistar’s IT Organization.  As a Information Technology Analyst, you will have the opportunity to drive and deliver innovative capabilities with industry leading products.  This role will provide business analysis expertise in identifying, analyzing, and evaluating business requirements.  May lead cross-functional teams to address business and/or systems issues.  Strong initiative to learn new systems.

Domain areas include Product Safety and Integrity, Product Quality, Advanced Reliability, Supplier Quality, and Manufacturing Quality.

This is a hybrid position and is open to anyone living within commuting distance of any of our Navistar facilities in:

Lisle, Illinois 

Springfield, Ohio

Tulsa, Oklahoma

San Antonio, Texas

Analysis

• Solves complex business problems often within unfamiliar territory and without precedent
• Proficient in applying industry-established standards to work closely with stakeholders to ensure business value and user feedback is translated into new developments and requirements as necessary
• Integrates usability studies and research into the product requirements to enhance user satisfaction and ensure customer driven design
• Proficient in analysis of systems specifications and uses the latest analysis/diagramming tools to represent business and technical processes
• Leverages domain knowledge to translate user needs into user stories, acceptance criteria, and requirements to maintain a backlog of three to four sprints ahead of the team
• Asks the “who, what, when, where, why, and how” questions to quickly differentiate the needs from the wants to deliver optimal value
• Uses best practices and knowledge of internal and external business issues to improve products, services, and processes to bring the people, processes, and tools together
• Plans and directs studies of potential electronic data processing applications and prepares design proposals to reflect cost, time, and alternative actions to satisfy existing and future needs of the corporation
• Contributes to the results of Value Stream Mapping
• Instrumental in the formation of the application and technology roadmaps in support of the broader product strategy

Process

• Follows, refines, explains, and enforces established processes to streamline the software development lifecycle
• Instrumental in leading and participating in Agile development processes daily
• Works closely with domain areas to prioritize requested features, predict and proactively take action on the impacts of discovered bugs, and propose continuous improvements for all facets of the business and team of colleagues
• Stays involved and aware throughout the entire project
• Establishes oneself as a trusted resource to recommend changes in development, maintenance, and system standards and processes

Documentation

• Fully proficient in using written communication to transform vague ideas into sizeable action
• Effectively articulates the behind-the-scenes workings of the system to developer colleagues in the form of clear, concise, accurate, and effective business requirements, functional specifications, and bid packages
• Owns the construction and maintenance of an accurate knowledge repository for domain-specific data catalogs, context diagrams and system interface documentation, process flow diagrams, application dictionaries, support manuals, user manuals, etc., for all relevant application information

Testing

• Fully proficient in the development of comprehensive test plans and protocols to ensure the actual results match the expected results
• Exercises solid due diligence with the “shift left mantra” for continuous testing to reduce defect costs
• Avoids test analysis paralysis
• Facilitates demos and release planning with stakeholders to gain user acceptance test results
• Maintains knowledge of industry standards and best practices for testing

Implementation

• Works with system architects to develop conversion and system implementation plans
• Ensures a seamless transition between old and new systems and processes
• Prepares, obtains, and tracks approvals of system and required communication documentation for implementation
• Works closely with stakeholders to establish support messaging, communication, and customer outreach to reduce risk in the implementation plan

Training

• Achieves successful adoption by ensuring end users understand the new system or changes to the existing system
• Uses solid verbal communication skills and easy-to-understand instructions to facilitate the training of user personnel in the conversion and implementation of the system
• Discusses business process and system related capabilities/expectations with manufacturing and plant leadership

Relationships

• Is a proponent of well-managed transparency and diplomacy
• Proficient at developing a deep understanding of the target domain and building close relationships with key stakeholders to ensure that the team’s effort is aligned with the overall strategy
• Manages and grows relationships with vendors and colleagues for new and existing software to find and suggest IT solutions that continue to meet the technological needs of the business
• Manages dependencies with other teams’ functions while identifying, building, and managing strategic partnerships across the different teams
• Enhances business acumen, career development, and skill growth by networking with senior internal and external personnel in key areas of expertise to discuss business process and system related capabilities, expectations, and continuous improvement opportunities for domain areas
• Welcomes the opportunity to lead other professionals and colleagues with less experience through the analysis, design, and delivery of solutions

• Bachelor’s degree
• At least 8 years of experience  analyzing, designing, evaluating, modifying, testing and implementing  enterprise-wide systems  or business  experience using  ERP applications
• At least 1 year of lead experience

 OR

• Master’s degree
• At least 6 years of experience  analyzing, designing, evaluating, modifying, testing and implementing  enterprise-wide systems  or business  experience using  ERP applications
• At least 1 year of lead experience

 OR

• At least 10 years of experience  analyzing, designing, evaluating, modifying, testing and implementing of enterprise-wide systems or business  experience using  ERP applications
• At least 1 year of lead experience

• Qualified candidates, excluding current Navistar employees, must be legally authorized on an unrestricted basis (US Citizen, Legal Permanent Resident, Refugee or Asylee) to be employed in the United States. Navistar does not anticipate providing employment related work sponsorship for this position (e.g., H-1B status)

• Six Sigma Green Belt Certified
• Apt at being the decoder ring between the business and the developers
• Relentlessly seeks out the answers to questions using fact-based evidence
• Has a can-do attitude and makes the right things happen at the right time with the right people
• Knows how to align the smallest details of project requirements with strategic goals to leverage solutions that achieve both short- and long-term success
• Uses sound problem-solving skills to quickly process complex information and present it clearly and simply
• Can maintain a keen awareness of the cross-functional tones throughout the company
• Has strong verbal and written communication skills with the ability to communicate complex technical concepts and align the organization on decisions
• Accomplishes work through independent contributions or teamwork requiring advanced subject area knowledge and decision-making skills
• Demonstrates good judgment in selecting methods and techniques for obtaining solutions
• Passionate about technology and excited about the impact of emerging / disruptive technologies
• Apt at resolving a wide range of intricate challenges with diverse scope in innovative ways to ensure enterprise-wide software solutions are evaluated, delivered, and supported effectively
• Comfortable with presenting and communicating with all levels in the organization including upper management
• Works effectively under pressure with frequently changing priorities while maintaining a sense of calm and knowing when to raise your hand for help
• Exercises compassion and emotional intelligence regularly

Navistar, Inc. (“Navistar”) is a purpose-driven company, reimagining how to deliver what matters to create more cohesive relationships, build higher-performing teams and find solutions where others don’t.

Based in Lisle, Illinois, Navistar or its subsidiaries and affiliates produce International® brand commercial trucks and engines, IC Bus® brand school and commercial buses, all-makes OnCommand® Connection advanced connectivity services, and Fleetrite®, ReNEWeD® and Diamond Advantage® brand aftermarket parts.

With a history of innovation dating back to 1831, Navistar has more than 14,500 employees worldwide and is part of TRATON SE, a global champion of the truck and transport services industry. Additional information is available at www.Navistar.com.

Visit us at www.Navistar.com to discover more about our organization.

Navistar is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.

If you are a qualified individual with a disability and require a reasonable accommodation to access the online application system or participate in the interview process due to your disability, please email HRC@Navistar.com to request assistance. Kindly specify Job Requisition Number / Job Title and Location in response. Otherwise, your request may not be considered.

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