Business Analyst - Guidewire ClaimCenter - RCM Technologies (USA), Inc.
Purchase, NY 10577
About the Job
Job Title: Business Analyst – Guidewire ClaimCenter
Job Function: Consultant
Job Type: Contract (40 hours per week). Initial duration will be 6 months with further extensions in 6 month increments beyond that for the right candidate.
Location: This role constitutes a hybrid work week with 2 days remote and 3 days from any of the client's US locations listed here: Boston, MA; Charlotte, NC; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
NOTE: This role could eventually evolve into full time onsite at an office location listed above however there are no plans for this currently.
ABOUT RCM:
RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
ABOUT RCM's CLIENT:
RCM's client is a global specialty provider of property and casualty insurance and reinsurance, was established in March 2017 as the result of the acquisition of two smaller firms and has an extensive global footprint with nearly 80,000 employees in 228 cities in 30 countries. Its core business encompasses one of the largest property and casualty (P&C) insurance groups in the Asia-Pacific (APAC) domestic market. RCM's client is looking to expand its current IT capacity with several key hires to take advantage of rapid growth and current market opportunities.
SPECIFIC ROLE:
RCM's client is looking to add an experienced Guidewire ClaimCenter (GWCC) Business Analyst to their current Guidewire Business Analysis Team.
The GWCC Business Analyst will support project managers and business stakeholders with User Acceptance Testing project support as well as help with other initiatives including downstream systems and reporting integrations. This resource will also be responsible for creating business and functional requirement definitions for claims processing and administration teams.
ROLE RESPONSIBILITIES:
The Guidewire ClaimCenter Business Analyst will be responsible for the following:
TECHNICAL QUALIFICATIONS:
GENERAL QUALIFICATIONS:
EDUCATION REQUIREMENTS:
EQUAL OPPORTUNITY STATEMENT:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
DISCLAIMER:
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
#Monster
Job Function: Consultant
Job Type: Contract (40 hours per week). Initial duration will be 6 months with further extensions in 6 month increments beyond that for the right candidate.
Location: This role constitutes a hybrid work week with 2 days remote and 3 days from any of the client's US locations listed here: Boston, MA; Charlotte, NC; Colorado Springs, CO; Conshohocken, PA; Dallas, TX; Fargo, ND; Florham Park, NJ; Garden City, NY; Houston, TX; Jacksonville, IL; Lenexa, KS; Los Angeles, CA; Lubbock, TX; Mt Juliet, TN; New York, NY; Purchase, NY; Topeka, KS
NOTE: This role could eventually evolve into full time onsite at an office location listed above however there are no plans for this currently.
ABOUT RCM:
RCM Technologies is a leading provider of IT Business Solutions and Engineering Services to over 1,000 clients in the commercial and government sectors. RCM partners with clients to define, implement and manage a broad range of technologies across multiple platforms, systems, and networks. Our broad geographic presence ensures that a proven and reliable tactical and strategic capability is available and deployable virtually everywhere in North America.
ABOUT RCM's CLIENT:
RCM's client is a global specialty provider of property and casualty insurance and reinsurance, was established in March 2017 as the result of the acquisition of two smaller firms and has an extensive global footprint with nearly 80,000 employees in 228 cities in 30 countries. Its core business encompasses one of the largest property and casualty (P&C) insurance groups in the Asia-Pacific (APAC) domestic market. RCM's client is looking to expand its current IT capacity with several key hires to take advantage of rapid growth and current market opportunities.
SPECIFIC ROLE:
RCM's client is looking to add an experienced Guidewire ClaimCenter (GWCC) Business Analyst to their current Guidewire Business Analysis Team.
The GWCC Business Analyst will support project managers and business stakeholders with User Acceptance Testing project support as well as help with other initiatives including downstream systems and reporting integrations. This resource will also be responsible for creating business and functional requirement definitions for claims processing and administration teams.
ROLE RESPONSIBILITIES:
The Guidewire ClaimCenter Business Analyst will be responsible for the following:
- Conduct requirement definitions for claims solutions.
- Collaborate closely with business stakeholders to understand their business requirements, informational needs, and data sources.
- Translate business needs into clearly defined, detailed business / functional requirements inclusive of business use cases, process flows, data flows, traceability matrices, as well as screen mock-ups.
- Provide subject matter expertise to the IT team throughout the claims processing project.
- Review development and test deliverables, as needed.
- Plan, facilitate, and conduct requirement elicitation sessions, meetings, and presentations.
- Collaborate with development and testing teams to provide subject matter expertise.
- Help troubleshoot and resolve issues when "out-of-the-box” functionality is produced.
- Lead review sessions for key business users with focus on gaining consensus and final business approval. These sessions will have the topic of business / functional requirements.
- Participate in the development of User Acceptance Test planning documentation; including test plans and scripts, based on business and functional requirements.
- Facilitate UAT execution phase and work with business stakeholders and project managers to obtain User Acceptance Test signoff.
- Coordinate project plans and estimate efforts as needed.
TECHNICAL QUALIFICATIONS:
- 7+ years of proven experience in business analysis, with 3+ years in Commercial Auto, Property or Workers Comp Claims.
- Proven experience within Insurance business, functional / reporting requirements, and conducting User Acceptance Testing for business-critical solutions in complex environments.
- Experience with Guidewire ClaimCenter systems is required.
- Detailed claims processing knowledge and experience.
- Experience with Guidewire Policy Center is preferred.
- Proven hands-on experience in writing and executing MS SQL queries is required.
- Experienced with formal SDLCs and business analysis methodologies, working knowledge of business analysis documentation standards.
- Agile methodology experience is a plus, but not required.
- Strong experience with claims management solutions.
- Experienced with iterative and agile methodologies, working knowledge of both SDLC & PMLC processes.
- Hands-on experience writing business requirements, functional requirements or user stories, business process diagrams, and data rules is required.
- Knowledge and experience in reviewing, reengineering, or developing IT solutions for business process / improvements automation.
GENERAL QUALIFICATIONS:
- Extensive experience in using standard project tools including Microsoft Team Foundation Server (via Visual Studio), Excel, Word, PowerPoint, and SharePoint.
- Must be proficient with process modeling tools (e.g., Visio).
- Excellent oral and written communication skills, plus holding the ability to clearly articulate details to all project members and stakeholders.
- Proven track record of creating clear, concise deliverables that reflect a deep understanding of business needs and software functionality.
- Must be a team player who works well with technical and non-technical resources.
- Candidate has a strong initiative and can self-manage responsibilities.
- Comfortable with ambiguity and able to work through challenges to get the right things done.
- Ability to handle multiple projects at the same time.
- Possess personal time management skills and ability to meet individual and team deadlines.
EDUCATION REQUIREMENTS:
- Must have a B.A / B.S degree.
- Certified Business Analyst Professional (CBAP) is a plus but not required.
EQUAL OPPORTUNITY STATEMENT:
RCM is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
DISCLAIMER:
This job description is intended to describe the general nature and the level of the work being performed by the people assigned to this position. It is not intended to include every job duty and responsibility specific to the position. RCM reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.
#Monster
Source : RCM Technologies (USA), Inc.