Business Analyst Engineering Support - Dallas Area Rapid Transit
Dallas, TX 75202
About the Job
General Summary:
Work with business partners to identify areas for process improvements using proven Six Sigma and continuous improvement methodology. Provide the technical expertise to support reliability and lifecycle cost analysis for DART assets in the new Enterprise Asset Management system. Establish procedures to ensure compliance to FTA transit asset management guidelines and generate reports with geospatial analysis, quality controls measures and key performance indicators. Support maintenance and upgrades to agency wide engineering & technology initiatives.
Essential Duties and Responsibilities:
- Performs complex analysis of data related to failure analysis, lifecycle costing, and total cost of ownership to support capital planning and budgets; and acts as technical representative for Enterprise Asset Management system.
- Work with process owners within the division to streamline processes and services by identifying opportunities to use technology to improve efficiency.
- Maintains, monitors, supports and/or develops special projects and performance management programs.
- Develop and modify organizational reports in Maximo and Microsoft software applications for asset management dashboards.
- Establish and support reliability KPIs by extracting, monitoring, and analyzing failure codes for bus and rail fleet and systems reliability.
- Use six sigma methodology to analyze data and establish predictive maintenance strategies.
- Assist in asset configuration management and ensuring approved configurations in-service.
- Track labor and material cost on maintenance work orders to support lifecycle costing analysis.
- Serve as Engineering Liaison with other DART Engineering divisions and Other Departments to assist with processing configuration changes, generating reports, and support the processing of Development department standards.
- Follows appropriate change management and implementation procedures. Ensures that appropriate functional documentation is prepared.
- Oversee assets and work management processes within the Enterprise Asset Management System (Maximo) to collect, maintain and manage asset management data, utilizing business intelligence and geospatial technologies.
- Remain current on new industry trends, methods, and technology. Support Agency upgrades during engineering & technology initiatives, including and not limited to SCADA, PIDS, CCTV, APC, DriveCam, Destination Signs, and similar other supervisory control systems, onboard and/or customer-facing electronic and digital technology systems.
- Performs other related duties as assigned.
Minimum Knowledge, Skills, and Abilities Required:
Note: An equivalent combination of related education and experience may be substituted for the below stated minimums excluding High School Diploma, GED, Licenses, or Certifications.
- Bachelor’s degree from an accredited college or university in Engineering, Business Administration, Project Management, or related field.
- Four (4) years progressively responsible experience involving data analysis, management of projects, analysis of performance trends, and other transportation, maintenance or industrial operations related to monitoring and analysis activities. Experience with Tableau and Maximo preferred.
- Customer service skills and attention to detail
- The ability to develop solutions through collaboration with technical and business experts.
- Proficiency of PC software applications to include Microsoft Office, databases, Lawson or other related software.
- Pass a physical (medical) examination that includes a drug screen in order to operate DART non-revenue vehicles.
- Ability to be dedicated to meeting the expectations and requirements of internal and external customers. Gets first-hand customer information and uses it for improvements in products and services. Acts with customers in mind. Establishes and maintains effective relationships with customers and gains their trust and respect.
- Ability to make good decisions (without considering how much time it takes) based upon a mixture of analysis, wisdom, experience, and judgment). Most of his/her solutions and suggestions turn out to be correct and accurate when judged over time. Sought out by others for advice and solutions.
- Ability to pick up on technical things quickly. Can learn new skills and knowledge. Is good at learning new industry, company, product, or technical knowledge. Does well in technical courses and seminars.
- Ability to be able to write clearly and succinctly in a variety of communication settings and styles. Can get messages across that have the desired effect.
- Ability to quickly find common ground and solve problems for the good of all. Can represent his/her own interests and yet be fair to other groups. Can solve problems with peers with a minimum of noise. Is seen as a team player and is cooperative. Easily gains trust and support of peers. Encourages collaboration. Can be candid with peers.
- Ability to use rigorous logic and methods to solve difficult problems with effective solutions. Can see hidden problems. Is excellent at honest analysis. Looks beyond the obvious and does not stop at the first answers.
Working Conditions:
Works in an environment where there is minimum exposure to dust, noise, or temperature. May be moderately exposed to unpleasant working conditions to include dust, noise, temperature, weather, petroleum products, and chemicals while visiting DART's operating facilities, assuming incumbent is observing all policies and procedures, safety precautions and regulations, and using all protective clothing and devices provided.
Note: The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. The statements are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All employees may perform other duties as assigned.
DART is proud to be an Equal Employment Opportunity Employer, supporting diversity in the workplace. M/F/D/V
Posting End Date: May 18, 2024
JR101684