BUSINESS ANALYST at Softworld Inc

Job Title: BUSINESS ANALYST

Location: Chicago IL 60602

Onsite Requirement

• Higher Education industry experience
• Ability to conduct and facilitate requirement gathering sessions, Performs Fit/Gap Analysis, and develops and documents Business, and System Requirements as well as User Story and Use Case Scenarios.
• Experience leading testing efforts including System, Integration, Users Acceptance Testing and preparing User Training Material and Delivering Training to the User community.

Job Description:

Responsibilities:

• Implements PMO documentation standards and SDLC processes and provides process improvement recommendations.
• Conducts and facilitates requirement gathering sessions, Performs Fit/Gap Analysis, and develops and documents Business, and System Requirements as well as User Story and Use Case Scenarios.
• Conducts and facilitates Joint Application Design sessions and develops functional and technical design documentation for use in development of business process changes and report creations.
• Performs and validates System Configuration and Set ups in all test environments, conducts Conference Room Pilots and deploys changes into Production.
• Ability to document test strategy, test plan and write test scenarios, cases, and scripts.
• Experience leading testing efforts including System, Integration, Users Acceptance Testing and preparing User Training Material and Delivering Training to the User community.
• Provide project defect management.
• Conducts and facilitates business process analysis sessions and develops documentation of business process models, workflows, business requirements, use case scenarios, user story documentation, functional specifications and designs, and requirements traceability matrix.
• Efficiently performs assigned Level 2 Support tasks in the functional area for the relevant Business Applications.
• Drives resolutions for any support escalations from Business Leaders and Technical Support. Data Strategist Key Responsibilities
• Perform data analysis and generate reports using various data sources, both for internal and external use
• Manage internal department databases and data sets.
• Help develop and implement process improvements in collaboration with internal and external stakeholders.
• Validate Procurement-driven cost savings and value-added initiatives.
• Perform other duties and responsibilities, as needed Required Deliverables:
• Business Requirements Document (BRD): This document describes the high-level needs of the business, justifying the need for a proposed solution and detailing its desired features.
• Functional Requirements Specification (FRS)/Functional Specifications: This document dives deep into the features and functions the solution must possess, often detailing input/output processes, error messages, and more.
• Use Cases: These are detailed descriptions of how users will interact with a system or solution, detailing step-by-step processes.
• User Stories: Common in Agile methodologies, user stories are short, simple descriptions of a feature told from the perspective of the person who desires it (typically a user or customer).
• Requirements Traceability Matrix (RTM): A table that links requirements to their sources and traces them throughout the project lifecycle to ensure they are met.
• Data Flow Diagrams (DFD): Visual representations that show how data moves through an information system.
• Business Process Models: Diagrams (often using BPMN - Business Process Model and Notation) that depict current ('as-is') or future ('to-be') business processes.
• Gap Analysis: A report highlighting the differences between the current state and the desired future state, identifying gaps in processes or systems.
• Stakeholder Analysis: A document identifying all parties with an interest in the project, noting their influence, concerns, and communication needs.

Requirements

• Ability to work effectively with business stakeholders.
• Bachelor's degree or higher qualification in Computer Science, Information Technology or Business Administration or another similar quantitative field
• Certification(s) in PMI PBA, CBAP, ITIL, CBAP Type of Experience and Number of Years:
• Business Analysis experience in cross-functional implementations
• Minimum five (5) years of related business analysis experience required.
• Minimum five (5) years of related data analysis experience required.
• Experience in Education (K-12) project or program work preferred.
• Strong analytical and problem-solving skills
• Strong organizational skills and ability to multitask.
• Strong communication skills
• Detail-oriented and ability to work independently and collaboratively.