Technical Business Analyst - Salesforce - SGA Inc.

Boston, MA

About the Job

Software Guidance & Assistance, Inc., (SGA), is searching for a Business Analyst for a CONTRACT assignment with one of our premier Financial Services clients in Boston, MA.

Responsibilities:

Work closely with other members of the team to perform data analysis, solutions design, testing, and release management across multiple systems
Assist team members in evaluating and implementing vendor tools and processes.
Ability to work with non-technical end users to interpret and document user requirements and develop functional specifications
Participate in meetings with technical groups to ensure that all design questions (e.g., application security, data feeds, etc.) are addressed through the business analysis process
Ensure the timely and accurate processing of internal client requests. This includes maintaining standard Application support documentation and supporting the global production response team
Serve as subject matter expert process, and/or operational proxy for end users in targeted areas of focus
Manage operationally focused projects (e.g., non-political, data/workflow oriented)
Participate in other Sales Tech support responsibilities as assigned
Develop and execute test plans and test cases

Required Skills:

Knowledge of software development and the system implementation life cycle
Knowledge of client-server, database, system design, data modeling and technical architecture concepts
Strong data query and analysis abilities and experience
Experience with data mapping, data conversion, data integration
Knowledge or experience with Salesforce CRM System
5-7 years demonstrated experience with writing business user requirements and functional specifications
Bachelor's degree or equivalent business experience (computer science degree preferred)
Ability to communicate clearly, both verbally and in writing
Strong problem identification and problem solving skills; ability to propose solutions

Preferred Skills:

Knowledge of JIRA agile development software
Experience with Distribution/Sales systems
Financial Services industry knowledge
Knowledge of Tableau
Knowledge of Business Intelligence Tools a plus
Knowledge or experience with Snowflake Data Platform; for Client Data Platform preferred

SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com/ .

SGA is an Equal Opportunity Employer and does not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. Please visit our company EEO page to request an accommodation or assistance regarding our policy.

Source : SGA Inc.