Business Analyst - Nexthink

Nexthink is the leader in digital employee experience management software. The company provides IT leaders with unprecedented insight allowing them to see, diagnose and fix issues at scale impacting employees anywhere, with any application or network, before employees notice the issue. As the first solution to allow IT to progress from reactive problem solving to proactive optimization, Nexthink enables its more than 1,200 customers to provide better digital experiences to more than 15 million employees. Dual headquartered in Lausanne, Switzerland and Boston, Massachusetts, Nexthink has nine offices worldwide.

The Business Analyst will play a pivotal role in optimizing the effectiveness and efficiency of our sales organization. You will be responsible for providing strategic support and tactical execution to empower our sales team with the tools, resources, and knowledge needed to drive revenue growth and meet organizational objectives. Additionally, you will assist with organizing and analyzing data for strategic business initiatives. Responsibilities:

• Documentation and Knowledge Management: Maintain our centralized repository of sales resources, best practices, and playbooks for easy access and reference.
• Sales Process Optimization: Analyze sales processes and identify opportunities for improvement, streamlining workflows, and enhancing efficiency.
• Data Analysis: Utilize sales data and analytics to identify trends, insights, and areas for improvement, enabling data-driven decision-making.
• Cross-functional Collaboration: Partner with sales leadership and marketing to align strategies and initiatives.
• Performance Monitoring: Establish key performance indicators (KPIs) and metrics to track sales enablement initiatives' effectiveness and impact.
• Feedback and Iteration: Gather insights from sales teams and propose enhancements to sales enablement programs and processes to ensure continuous improvement.

• Proven experience in sales operations, sales enablement, or related roles.
• Strong analytical skills with the ability to interpret data and generate actionable insights.
• Excellent communication and presentation skills.
• Proficiency in sales enablement platforms and tools (e.g., Salesforce, content management systems).
• Detail-oriented with a focus on quality and accuracy.

We are the pioneers and trailblazers of a global IT Market Category (DEX) that is shaping the future of how the world works, giving our customers’ IT Teams total digital visibility across their enterprise. Our innovative solutions integrate real-time analytics, automation, and employee feedback across all endpoints. This enables our IT teams to solve complex technical challenges, create ever more productive workplaces, and deliver happy, satisfied employees in the digital workplace.

With over 1000 employees across 5 continents, Nexthink operates as One Team, connecting, collaborating and innovating to continuously grow. We call our employees ‘Nexthinkers’ and our commitment to diversity, inclusion, and equity is second to none. We currently have over 75 nationalities working with us, from all cultures and backgrounds, speaking many different languages.

If you are looking for a change and like a nice atmosphere, lots of challenges, and having fun while working, this is a great opportunity for you! Check what we offer: 

• Permanent Contract and a competitive compensation package (Stock Options also included). 
• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 30 days of holidays we offer) plus 3 company-paid volunteer days. 
• 100% remote work with occasional travels to meet with colleagues and customers 
• Free access to professional training platforms to explore your interests and enhance your skills. 
• 16 weeks of fully paid leave for primary caregivers, extendable up to 8 additional months unpaid, and 6 weeks of fully paid leave for secondary caregivers. 
• Feel protected with 24/7 accident insurance coverage for any accidents at work or during free time. 
•   Bonuses for referring successful hires after three months of continuous employment. 

Total Rewards @ Nexthink

At Nexthink, we offer one of the most comprehensive and generous benefits plans.  Your total rewards compensation package includes base salary and may also include a commission or performance bonus plan, as well as equity.  We provide our US employees with 100% covered company benefits that consist of health, dental, vision as well as access to life insurance, long-term disability, and accidental death/personal loss coverage. 

In addition, we offer: 

• ️ Flexible Hours and unlimited vacation (employees have unlimited paid time off on top of the 15 days of holidays we offer), 11 company-paid holidays, and 3 extra days for volunteering.
• Hybrid work model that balances office and remote work, with structured onboarding to foster connections and team integration.
• Free access to professional training platforms to explore your interests and enhance your skills.
• Up to 16 weeks of paid leave for birthing parents/primary caregivers, 6 weeks for secondary caregivers.
• Plan for the future with a 401(k) plan featuring up to 4% company matching contributions, vesting immediately, to grow your retirement savings.
• Bonuses for referring successful hires after three months of continuous employment.

Base salary ranges are determined by country, role, level, experience, and skills. The range displayed on each job posting reflects Nexthink’s good faith determination of the minimum and maximum targets for new hire salaries across all US locations. Individual pay is determined by related factors, including job skills, experience, and relevant education or training, which may impact a final offer. Your Talent Acquisition Partner can share more about the specific salary range during the hiring process.