Business Analyst (Bank Deposits Operations) at The Judge Group

Our client is looking for a Business Analyst with heavy experience in banking deposits operations

This is a contract role that must be done hybrid in the Deerfield area.

W2 only, No C2C or third parties

Role: Operations associate, deposits

Deposits Operations Strategy – focused on compliance & operations regarding disputes

• Identify opportunities to improve dispute operations by analyzing data, listening to customer calls, interviewing staff, and observing workflows
• Coordinate with stakeholders for agreement changes/revisions
• Coordinate with legal, compliance, business risk teams for agreement changes/revisions – ensuring changes are reflected within agreement disclosures and terms and conditions
• Manage a few controls – one control needs to be operated twice a week

Looking for:

• Disputes experience
• Project management experience
• Experience working with multiple stakeholders
• Familiarity with Excel
• Knowledge of banking regulations or some form of legal background