Position Information

Position Type	Staff Augmentation	Hours/Week	40
Billing Type	Daily	Shift	Day
Projected Start Date	12/16/2024	Start Time	8:00 AM
Projected End Date/Duration	1 Years from projected start date	End Time	5:00 PM
Bid Limit Per Vendor	1	Number of Positions	1
Desired Career Level	Experienced Non-manager	Minimum Education Level	Bachelor's Degree
Weekend	None

Position Location

Address	608 West Allegan Street	City	Lansing
State	Michigan	Zip	48933
Country	UNITED STATES

Requirements

Travel Required

No

Security Required

Yes

Onboarding Category

Position Description

This is a repost of 135502. Please do not resubmit any candidates that were previously submitted to 135502 and rejected after client review.

Please ensure you attach the MI Cover Sheet (attached), a valid Right to Represent with hybrid work schedule confirmed, and the candidate's resume with full legal first name, and last name. Withdrawn candidates will not be permitted to be replaced. If you would like to use a sub vendor, only 1 level deep, please use Formstack link: https://knowledgeservices.formstack.com/forms/msp_michigan_subvendor_usage_request_form.

- The State of Michigan is looking for: Business Analyst 5

- Close to Submissions on: 11/21 at 10AM EST.
- Interviews: 1st round interviews will be held via MS Teams. There is potential a 2nd round interview will be held.
- Duration: 1 year with extension possible
- Position location: Lansing, MI. Resource will be working a hybrid schedule. NO REMOTE ONLY OPTION. Will need to be onsite from day 1, two days a week.
- Local candidates (strongly preferred) or non-local (must be willing to relocate at their own expense from acceptance with no delays & follow the onsite/hybrid schedule)

Clear and concise communication skills required.

Top Skills & Years of Experience Required:
- Strong interpersonal skills
- Strong knowledge of an enterprise-wide network
- Ability to communicate with managers and customers/clients
- Candidates should be able to effectively utilize time
- Candidates should be extremely organized

Please See Full Job Description Attached

NEW Interview Attachment Functionality: When you receive an interview request, you will now receive a notification if an attachment is required with the request. As previously required for the SOMI, a current screenshot photo of your candidate is required when they receive an interview request. This now must be uploaded BEFORE you can accept the interview request and cannot be edited after the interview is accepted. This will need to be added when you approve the interview. Attachment instructions will be listed within the interview request. This MUST be uploaded as a PDF file.

Please See Full Job Description Attached


137299 Job Description


Position Title: Business Analyst 5


Short Description : Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.

Complete Description:

• Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
• Ability to obtain and report business and technical requirements
• Facilitate review sessions to discuss projects
• Excellent customer and communication service skills
• Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing
• Disseminate information effectively to all technical teams, customers, and technical managers
• Understand a large (enterprise) and complex network environment

Skills, Experience and Education:

Bachelors Degree, Required
Organization and Prioritization skills are Mandatory
Communication and Interpersonal skills are Mandatory
Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
Minimum 5+ years dealing with customers is Required
Minimum 1-3 years experience with Clarity is Preferred
Minimum 3-5 years experience with Microsoft Project and Excel is Required
Minimum 2-3 years experience with DevOps is Preferred
Minimum 3-5 years experience with Remedy/Helix is Required
Minimum 3-5 years working within a Telecommunications environment is Required
Minimum 3-5 years experience in a large Enterprise setting is Required
Minimum 3-5 years work experience with multiple network platforms is Required
Minimum 3-5 years working with multiple network lines of service is Required