The Business Analyst 3 - Supplier Enablement is responsible for contacting specific Huntington Commercial Card customer’s suppliers to assist in the conversion of check payment acceptance to virtual card and/or ACH payments.   

• Completes outbound Supplier Enablement activities that includes calling and emailing Commercial Card customers’ vendors and gaining approval to have future payments sent to vendors via Card or ACH.
• Develops supplier enablement scripting that includes discussion points on the benefits of accepting electronic payments.
• Partners with Huntington Marketing department to develop Huntington and Customer branded collateral to assist with supplier enablement campaigns.
• Acts as supplier enablement subject matter expert which includes timely responses to questions received via email and/or phone from customers, vendors, and/or internal Huntington colleagues.
• Partners with each of Huntington’s commercial card and integrated payables customers to develop a supplier enablement task plan, administer kickoff and weekly customer calls, create and identify vendor lists for contact, and escalate term negotiations.
• Manually enrolls vendors on behalf of Huntington’s customers that will accept electronic payment.
• Provides weekly updates to Huntington customers and internal Huntington relationship managers on progress of supplier enablement activities.
• Develops internal reporting on a per customer basis of supplier enablement efforts compared to expected initial spend forecasts.
• Completes daily administrative activities on behalf of customers, including reaching out to vendors to process cards, card maintenance, and returns.

Basic Qualifications

• Bachelor's degree
• 3+ years of Banking Sales/Service or Credit Card Sales/Service

Preferred Qualifications

• Excellent written and verbal communication skills
• Experience working with all levels of employees and management in a Fortune 1000 company environment
• Strong customer service background
• Commercial Card or Credit Card experience is a plus
• Experience in Accounts Payables
• Strong proficiency with Microsoft Office Suite.
• Ability to identify continuous improvement opportunities and solutions.
• Ability to prioritize multiple projects.

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