Business Analyst 2 - Hybrid at HHS Technology Group, Inc.
Atlanta, GA
About the Job
WHO WE ARE:
At HHS Tech Group (HTG), our work matters, and each of us makes a difference in the lives of people every day.
HTG is a leader in the development and delivery of innovative, purpose-built modular software and technology solutions to clients in the commercial and government sectors.
WHAT WE DO:
HHS Tech Group creates innovative, purpose-built technology products and solutions, resulting in value and positive, quantifiable impact for our clients and the people they serve.
Our people bring our software to life through collaborative relationships with our clients, working as a team, helping to solve complex problems that create positive personal and community impact for the people our clients serve.
Each day, our software products and our people are making a difference.
OUR PEOPLE MATTER MOST:
Improving the lives of others and making an impact daily is no simple task. We are dedicated to our team's professional and personal growth and well-being. Some key rewards and benefits include:
- Generously sponsored Medical Insurance
- Fully paid premiums on dental, vision, life, and disability insurance.
- Generous 401k matching program (100% match up to 6%)
- Tuition and Certification reimbursement
- Open PTO policy
JOIN US!
WHAT YOU WILL DO:
The Business Analyst is responsible for understanding project goals, making a plan to achieve those goals, managing changes, and promoting the alignment of established goals with business decisions throughout the life of a project.
Responsibilities:
- Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract up from low-level information to a general understanding, and distinguish user requests from the underlying true needs
- Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following artifacts as needed: (functional requirements, business requirements, use cases, Graphical User Interface (GUI) screens and interface designs)
- Elicit requirements using interviews, document analysis, requirements workshops, surveys, site visits, business process descriptions, use cases, scenarios, business analysis, task and workflow analysis.
- Work independently with users to define concepts with guidance from project managers
- Drive and challenge business units on their assumptions of how they will successfully execute their plans
- Serve as the conduit between the customer community (internal and external) and the software development team through which requirements flow
- Develop requirements specifications according to standard templates, using natural language
- Collaborate with developers and subject matter experts to establish the technical vision and analyze tradeoffs between usability and performance needs
- Liaise between the business units, technology teams and support teams
- Maintain industry/technical knowledge base and facilitate/maintain industry relationships
- Maintain understanding of the business mission and technology environment
- Demonstrate commitment to providing customer-focused quality service
- Perform other duties as deemed relevant based upon experience to fulfill customer needs
Required Experience
- Five (5) or more years of demonstrated Business Analyst experience.
- 3+ years of State Government experience with Health and Human Services and have a strong level of domain expertise in Medicaid and MMIS (Medicaid Management Information System) initiatives, specifically Provider Enrollment.
- Two (2) or more years of hands-on Systems/Software Development Life Cycle (SDLC) experience
- 5+ years of experience capturing, documenting, and refining requirements in Agile, and Hybrid Agile environment (blended Waterfall/Agile approach).
- Experience in using enterprise-wide requirements definition and management systems and methodologies.
- Demonstrated successful engagement in multiple simultaneous initiatives/projects.
- Strong analytical and product management skills required, including a thorough understanding of how to interpret customer business needs and translate them into application and operational requirements
- Excellent verbal and written communication skills and the ability to interact professionally with a diverse group, executives, managers, and subject matter experts.
- Experience in producing deliverable quality documents.
- Experience with supporting system testing and user acceptance testing
- Experience training end users and providing business user support
- Experience with Microsoft Word, Excel, SQL, Visio, Lucid Charts, Jira, Confluence
Preferred Experience
- Experience working in an SOA framework
- Moderate to high level expertise with T-SQL DB, DS software such as R or Python, and MS Office (Excel, Word, PPT)
- Health Care knowledge around Health care Billing and coding (CPT/HCPCS, ICD, NDC) is a plus.
- SAFe Agilist certification preferred
- Business Analysis Body of Knowledge Certification preferred
Critical Skills
- Detail oriented, analytical, and inquisitive
- Ability to work independently and with others.
- Extremely organized with strong time-management skills
- Requirements Elicitation and Analysis
- Negotiation
- Ability to build rapport with internal and external stakeholders quickly
- Able to produce requirements traceability matrix and work with technical staff to understand requirements
- Excellent communication and organizational skills
Education and Certification
- BS/BA or equivalent in Computer Science, Information Systems, Engineering, Business, Mathematics, or other related scientific or technical discipline with five (5) or more years of experience related to this position
- Industry-recognized Business Analyst Certification preferred