Bus Person (Ling & Louie's) - Gila River Resorts & Casinos

Closing Date: July 8, 2024 at 4:00 PM

Pay Rate: $18.00 per hour

This position assists servers and provides guests service by quickly and thoroughly cleaning and setting food serving and dining areas, as well as demonstrating the GILA WAY.

Essential Duties and Responsibilites:

• Promotes and provides excellent guest service experiences to both internal and external guests.
• Clears and cleans tables, chairs, counters and surrounding areas in a discrete manner.
• Resets tables and ensures each table has appropriate accompaniments.
• Interacts pleasantly with all guests while responding quickly to special requests.
• Assists servers by expediting activities and providing requested beverage items.
• Checks and refills coffee, pop, syrup, cups, and condiments.
• Maintains a professional appearance at all times.
• Maintains a dependable work attendance record with extremely infrequent absences and/or lateness.
• Performs other special projects and duties as assigned

Skills/ Requirements

• High School Diploma or equivalent preferred.
• Experience working in a fast-paced, high volume bar, restaurant or nightclub is preferred.
• Must acquire and maintain a valid Gila River Environmental Health Food Handlers Card, Alcohol Awareness Certification, Blood-Borne Pathogens (BBP) and other required compliance trainings.
• Ability to perform the GILA WAY which is as follows; Greet our guest, Interact positively with our guest, Listen actively to our guest, Appreciate our guest.
• Must possess excellent guest service skills, strong telephone etiquette, and be a self-starter with the ability to follow-up and complete tasks in a timely manner with minimum supervision.
• Ability to establish and maintain effective working relationships as well as to gain the cooperation of guests and fellow team members.
• Strong interpersonal and communication skills, both written and oral.
• This position must have, or an ability to acquire within one year, an in-depth knowledge and thorough understanding of Enterprise Policies and Procedures, governmental regulations, and technical rules relevant to their responsibilites.