Building Services Housekeeping Supervisor - MD Anderson
Houston, TX
About the Job
Work Schedule: Monday-Friday & Weekends, 10pm-7am
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas , the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
Key Functions
1. Supervise workload of assigned staff.
a. Conduct daily inspections of work areas.
b. Develops staff schedules.
c. Makes recommendations on disciplinary process.
d. Observe clock in.
e. Monitor cart check out and return.
f. Assists manager with cost control.
2. Training and development.
a. Schedules and assists staff with mandatory training.
b. Trains staff on work instructions.
c. Trains staff on safety (Personal Protection Equipment)
d. Trains staff in proper use of equipment.
3. Administrative
a. Controls use of overtime.
b. Monitors staff on FMLA (call each member for return to work).
c. Does daily Kronos updates.
d. Does weekly exception reports.
e. Completed ePerformance on schedule.
4. Learns and understands Service Level Agreements, departmental policies and procedures and carries them out through proper responses and quality outcomes to ensure customer satisfaction
a. Sets priorities and manages work and time through communication with other team leaders, team members and customers to satisfy their requests.
b. Monitors own area and inspect work completed.
c. Maintains hallways in a clear and safe manner at all times.
d. Response to removal of hallway obstructions (standard: 15 minutes).
e. Communicates with customers in response to concerns and requests.
f. Identifies and reports life safety deficiencies on a daily basis.
5. Other duties as assigned. Considered Essential Personnel.
Core Competencies
· IC - Analytical Thinking:
o Gather relevant information systematically;
o Break down problems into simple components; and
o Make sound decisions.
· IC - Build Relationships:
o Initiate, develop, and manage relationships and networks; and
o Show sincere interest in others and their concerns.
· IC - Innovative Thinking:
o Approach problems with curiosity and open-mindedness; and
o Offer new ideas, solutions and/or options.
· TC - Equipment Knowledge:
o Employee demonstrates knowledge of assets and how to track and maintain in good working order.
Education Required : High school graduate or equivalent
Experience Required: Five years commercial or industrial housekeeping experience. One year experience at the Building Attendant II level or one year of supervisory experience in a housekeeping department Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
#LI-Onsite
The mission of The University of Texas M. D. Anderson Cancer Center is to eliminate cancer in Texas , the nation, and the world through outstanding programs that integrate patient care, research and prevention, and through education for undergraduate and graduate students, trainees, professionals, employees and the public.
Key Functions
1. Supervise workload of assigned staff.
a. Conduct daily inspections of work areas.
b. Develops staff schedules.
c. Makes recommendations on disciplinary process.
d. Observe clock in.
e. Monitor cart check out and return.
f. Assists manager with cost control.
2. Training and development.
a. Schedules and assists staff with mandatory training.
b. Trains staff on work instructions.
c. Trains staff on safety (Personal Protection Equipment)
d. Trains staff in proper use of equipment.
3. Administrative
a. Controls use of overtime.
b. Monitors staff on FMLA (call each member for return to work).
c. Does daily Kronos updates.
d. Does weekly exception reports.
e. Completed ePerformance on schedule.
4. Learns and understands Service Level Agreements, departmental policies and procedures and carries them out through proper responses and quality outcomes to ensure customer satisfaction
a. Sets priorities and manages work and time through communication with other team leaders, team members and customers to satisfy their requests.
b. Monitors own area and inspect work completed.
c. Maintains hallways in a clear and safe manner at all times.
d. Response to removal of hallway obstructions (standard: 15 minutes).
e. Communicates with customers in response to concerns and requests.
f. Identifies and reports life safety deficiencies on a daily basis.
5. Other duties as assigned. Considered Essential Personnel.
Core Competencies
· IC - Analytical Thinking:
o Gather relevant information systematically;
o Break down problems into simple components; and
o Make sound decisions.
· IC - Build Relationships:
o Initiate, develop, and manage relationships and networks; and
o Show sincere interest in others and their concerns.
· IC - Innovative Thinking:
o Approach problems with curiosity and open-mindedness; and
o Offer new ideas, solutions and/or options.
· TC - Equipment Knowledge:
o Employee demonstrates knowledge of assets and how to track and maintain in good working order.
Education Required : High school graduate or equivalent
Experience Required: Five years commercial or industrial housekeeping experience. One year experience at the Building Attendant II level or one year of supervisory experience in a housekeeping department Must pass pre-employment skills test as required and administered by Human Resources.
It is the policy of The University of Texas MD Anderson Cancer Center to provide equal employment opportunity without regard to race, color, religion, age, national origin, sex, gender, sexual orientation, gender identity/expression, disability, protected veteran status, genetic information, or any other basis protected by institutional policy or by federal, state or local laws unless such distinction is required by law. http://www.mdanderson.org/about-us/legal-and-policy/legal-statements/eeo-affirmative-action.html
Additional Information
- Requisition ID: 165561
- Employment Status: Full-Time
- Employee Status: Regular
- Work Week: Nights, Weekends
- Minimum Salary: US Dollar (USD) 41,000
- Midpoint Salary: US Dollar (USD) 51,000
- Maximum Salary : US Dollar (USD) 61,000
- FLSA: non-exempt and eligible for overtime pay
- Fund Type: Hard
- Work Location: Onsite
- Pivotal Position: No
- Referral Bonus Available?: No
- Relocation Assistance Available?: No
- Science Jobs: No
#LI-Onsite
Source : MD Anderson