BSA Merchant Products and Pricing - Accord Technologies Inc.

Our challenge

We are seeking a Business Systems Analyst (BSA) with a robust background in merchant products, pricing strategies, and merchant onboarding processes. The ideal candidate will have experience working with leading merchant acquiring companies and will be proficient in Agile methodologies. This role will focus on enhancing our merchant offerings and ensuring seamless onboarding experiences for new clients.

The Role

Responsibilities:

• Collaborate with cross-functional teams, including product management, sales, and engineering, to gather and document business requirements related to merchant products, pricing, and onboarding processes.
• Analyze existing merchant product offerings and pricing structures to identify optimization opportunities and improve competitive positioning.
• Develop comprehensive documentation, including business requirements, functional specifications, user stories, and process flows, ensuring alignment with Agile principles.
• Facilitate the merchant onboarding process by defining requirements, creating onboarding workflows, and ensuring a smooth experience for new clients.
• Conduct market research and competitive analysis to inform pricing strategies and enhance merchant product offerings.
• Work closely with technical teams to implement new merchant products and onboarding solutions, ensuring compliance with industry standards and regulatory requirements.
• Monitor and evaluate the effectiveness of onboarding processes, gathering feedback from stakeholders to drive continuous improvement.
• Utilize Agile methodologies to assist in the creation and prioritization of product backlogs, ensuring timely delivery of high-impact features and enhancements.
• Provide training and support to internal teams on new merchant products, pricing strategies, and onboarding procedures.
• Analyze data and performance metrics to derive insights for product and process improvements.

Requirements:

You are:

• Experience as a Business Systems Analyst or in a similar role, with a strong domain expertise on merchant products, pricing, and onboarding.
• Proven experience in payment processing and merchant acquiring, with a preference for candidates from leading merchant acquiring companies.
• Strong understanding of Agile methodologies and experience working in Agile teams.
• Excellent analytical and problem-solving skills, with the ability to interpret complex data and drive actionable insights.
• Exceptional communication and interpersonal skills, capable of engaging with diverse teams and stakeholders.
• Experience with pricing strategy development and competitive analysis is highly desirable.
• Knowledge of regulatory compliance and best practices in the payment processing industry is a plus.