Broker Support Specialist - Anywhere Real Estate

The Broker Support Specialist will be responsible for supporting residential real estate sales office operations. The ideal candidate will have a Real Estate background, strong service background, attention to detail, a high understanding of technology, amazing organizational skills, and a willingness to be part of a team. Job duties will include administrative support, technology and Company system support, and other administrative and customer service duties as assigned. **Essential Duties and Responsibilities:** The Broker Support Specialist will provide excellent customer service to the independently affiliated sales agents, clients, and vendors. The majority of the duties of this position must be performed without delay as this is a critical position affecting agents and the success of their business. + The ideal candidate will be highly skilled and motivated in both administrative and technology duties and will be able to assist independently affiliated sales associates with technology, Company system, and administrative needs. + Candidate will be responsible for direct support of the branch office operations, including but not limited to: + Coordinate the onboarding support for newly affiliated sales associates to ensure they are set up on and understand Company systems. Provide support and guidance for all sales associates regarding usage of company systems. + Provide basic social media and marketing support. + Provide instruction and support on office systems including ordering business cards, name badges, and other miscellaneous tasks. + Assist with general office appearance, repair issue, and equipment maintenance. + Provide front desk support with greeting customers, answering phones, and other standard front desk responsibilities. + Perform a variety of other administrative duties as directed. **Job Requirements:** + Two or more years' experience in a customer-centric business environment with administrative responsibility for office operations. + Real Estate background preferred. + Comfortable working on computer and computer applications with advanced level proficiency in Microsoft Office: Word, Excel, PowerPoint, and Outlook. + Proficient and skilled in social media applications including Facebook, LinkedIn, Twitter, company web pages, MLS. + Creative problem-solving skills. + Strong customer service skills with excellent communication skills, both verbal and written. + Ability to interact successfully with both internal and external customers at all levels. + Ability to multitask, prioritize, and be flexible with changing business needs in a team environment. **Benefits:** + Medical, Dental, Vision, Short-term and Long-term disability benefits, AD&D + 401(k) savings plan with company match + Paid Time Off to Include Holidays (13) , Vacation Time (maximum accrual days per year-14), and Sick Time (maximum annual accrual equal to 56 hours/year) + Paid Family & Paternity Leave + Life Insurance + Business Travel Accident Insurance + All employees receive access to LinkedIn Learning + Tuition reimbursement for approved programs + Employee Referral Program + Adoption Assistance Program + Employee Assistance Program + Health and Wellness Program and Incentives + Employee Discounts + Employee Resource Groups Coldwell Banker® (https://www.coldwellbanker.com/) is one of the world's leading brands for the sale of million-dollar-plus homes and one of the largest residential real estate brokerage franchisors, with approximately 2,800 franchise and company owned offices and over 99,000 independent sales associates in the United States, Canada and 40 other countries. Coldwell Banker is a subsidiary of Anywhere Real Estate Inc. Anywhere Real Estate Inc. (http://www.anywhere.re/) ?(NYSE: HOUS) is on a mission to empower everyone's next move. Home to some of the most recognized brands in real estate?Better Homes and Gardens® Real Estate (https://www.bhgre.com/) ,?Century 21® (https://www.century21.com/) ,?Coldwell Banker® (https://www.coldwellbanker.com/) ,?Coldwell Banker Commercial® (https://www.cbcworldwide.com/) ,?Corcoran® (https://www.corcoran.com/) ,?ERA® (https://www.era.com/) , and?Sotheby's International Realty® (https://www.sothebysrealty.com/eng) The Anywhere portfolio includes franchise and brokerage operations as well as national title, settlement, and relocation companies and nationally scaled mortgage origination and underwriting joint ventures.? Supporting approximately 1.5 million home transactions in 2021, Anywhere is focused on simplifying, digitizing and integrating the real estate transaction for all consumers, no matter where they may be in their home buying and selling journey.? With innovative products and technology, Anywhere fuels the productivity of its approximately 196,200 independent sales agents in the US and approximately 136,400 independent sales agents in 118 other countries and territories. **At Anywhere Real Estate, diversity fuels success - for our company, for our employees, and for our industry.** We strive to be a top destination for diverse talent, committed to creating a culture of belonging that empowers everyone's next move. **We pursue talent** - strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. **We value diversity** - respecting backgrounds, cultures, perspectives, and beliefs. We develop our diverse talent base - through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. Read more about our company's diversity, equity, and inclusion efforts in our annual Corporate Social Responsibility Report (https://assets.website-files.com/633f08923c4c519693723aa5/63f7690462db639dcd8b18de\_Anywhere%20CSR%20Report%202022.pdf) . You'll find our commitment to diversity reflected in our achievements: + Recognized as one of the World's Most Ethical Companies since 2011. + Anywhere has also been designated a Great Place to Work since 2019. + Recognized by Fortune as one of America's Most Innovative Companies. + Honored by Forbes as one of the World's Best Employers for Diversity and Top Female Friendly Companies. With a diverse employee population, we know we will succeed together and move real estate to what's next. We hope you'll join us.