Brazos Floor Manager - Texas A&M Hotel and Conference Center

About Us:

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.   Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.   Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.   Check out this video for more information on our great company!

 

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Location Description:

  Embark on a fulfilling career at the Texas A&M Hotel and Conference Center, proudly managed by Pyramid Global, where the spirit of Aggieland meets unparalleled hospitality. With 250 well-appointed guest rooms, 23 flexible meeting rooms, and an expansive 35,000 sq ft of meeting space, our hotel provides a unique workplace immersed in the culture of Texas A&M.   Join our team and become part of an environment where you can contribute to exceptional guest experiences while embracing the dynamic energy of Texas A&M. As a member of the Pyramid Global family, you'll enjoy comprehensive benefits, including a 401k with a company match, and recognition programs designed to celebrate your dedication.   If you're seeking a career that seamlessly blends hospitality with the pride and tradition of Texas A&M, consider joining us at the Texas A&M Hotel and Conference Center. Your journey towards a fulfilling career in this vibrant and esteemed setting starts here. Gig 'em!

Overview:

CULTURE & CHARACTER:
All team members of the Texas A&M Hotel and Conference Center, a Pyramid Global Hospitality property, have the same fundamental responsibility: to take great pride in providing Howdy Hospitality to all guests while walking the Aggie Path of P.R.I.D.E. daily. Our jobs are not just to make a difference but to "Be the Difference" in the guest and fellow team member experience. All applicants should be of the highest character and hold themselves to the following Aggie Path of P.R.I.D.E. expectations:

 

• Positivity - We wake up daily and choose to bring a positive perspective, find the good in all things, and create an environment others want to be part of. Each team member is hired to project genuine and sincere positivity daily.
• Respect - We embrace and appreciate others and show consideration for their desires, interests, privacy, physical space, belongings, different viewpoints, philosophies, physical abilities, beliefs, and personalities. We choose to show respect, even when it is not given, not only to our guests but, more importantly, to each other.
• Integrity - We consistently demonstrate and live by sound moral and ethical principles. We choose to do this not because someone is watching, but because it is the right thing to do.
• Dedication - We are unyielding in our commitment to walking our path and dedication to “Being the Difference” in everything we do. We flex our proactive muscles in being more positive, respecting, and holding ourselves to an even higher commitment to integrity.
• Excellence - We always strive to make today a little better than yesterday.

 

JOB DESCRIPTION

The Food & Beverage Brazos Floor Manager reports to the Brazos General Manager and will be responsible for leading the department's day-to-day personnel and administrative management. This position is vital to our success of services, inventory, quality of the food and beverage offerings, and revenue goals in our three world-class restaurants: Junction Cafe, Block T Bar & Grill, and Brazos PTK. 

 

COMPENSATION & BENEFITS:

• Salaried position starting at $60,000, paid biweekly
• Extensive health benefits, paid time off, retirement, tuition reimbursement, and employee discounts at hundreds of US and international properties.

 

SCHEDULE:

• Full-time, 40-50 hours per week
• Days of week/weekend scheduled will vary depending on levels of business forecast
• This position is 95% on the floor during meal periods managing guest experiences and team members performance.
• Work hours will predominately be morning hours, with a few exceptions being Special Events, Holidays, University Events, and others as determined by forecasted business levels pertaining to Brazos Proper Texas Kitchen and hotel operations.

 

ESSENTIAL FUNCTIONS:

• Maintaining a solid, consistent presence in the outlet areas, assisting the team in any capacity, and frequent on-the-spot coaching and developing elevated service skills and techniques.
• Responsible for maintaining a consistently smooth-running operation balance with fiscal expectations and outstanding food and beverage experiences.
• Assuring clear, concise, and thorough communication of all F&B-related items and other relevant hotel and local happenings.
• Ensure daily Pre-Shift huddles are being conducted at scheduled times.
• Guiding mentorship of the supervisory team for succession planning.
• Hiring, training, and development of all outlet team members.
• Accountability, counseling, as well as holding monthly meetings for the outlet's team.
• Assisting with forecasting and scheduling of staff according to anticipated business levels.
• Communicating with General Manager of Brazos PTK, Director of F&B, Director of Operations, General Manager, etc., on all upcoming events, promotions, new products, etc.
• Attending conference review, food and beverage, and pre-con meetings as appropriate.
• Responsible for timely performance evaluations of team members.
• Ensuring physical atmosphere and cleanliness of entire outlet's footprint.
• Monitoring all current inventories and administration of the monthly stocks.
• Daily tracking of payroll and revenue.

Qualifications:

QUALIFICATIONS:

• High school diploma or equivalent; associate degree or bachelor’s degree preferred
• Three to five years of elevated restaurant experience.
• Excellent internal and external customer service skills.
• Two to three years of restaurant management experience with proven success in staff development, refined skills, and successful fiscal management.
• Extensive knowledge of beer, wine, and liquor.
• Working knowledge of various computer software programs (M.S. Office, Restaurant management software, P.O.S.)
• Ability to make quick, quality decisions.
• Experience with effective scheduling to business plans.
• Full stewardship of inventory and ordering experience.
• Monitoring and critiquing food quality and service levels.

Compensation Range:The compensation for this position is $60,000.00/Yr. - $65,000.00/Yr. based on qualifications and experience.