Brand Strategist at Spotted

The Brand Representative serves as the face and voice of a company, promoting its products or services to potential customers. They are responsible for creating a positive brand image and increasing brand awareness through various marketing and promotional activities. The Brand Representative interacts directly with customers, providing information, answering inquiries, and building strong relationships to drive sales and customer loyalty.

Brand Representative Key Responsibilities:

• Brand Promotion: Actively promote and represent the company's brand to target audiences through various channels, such as events, trade shows, product demonstrations, and social media platforms.
• Product Knowledge: Develop a deep understanding of the company's products or services and effectively communicate their features, benefits, and value propositions to customers.
• Customer Interaction: Engage with customers in a friendly, approachable, and knowledgeable manner, providing exceptional customer service and addressing any inquiries or concerns promptly and professionally.
• Sales Generation: Proactively identify and pursue sales opportunities, upselling products or services, and achieving individual or team sales targets.
• Relationship Building: Establish and maintain strong relationships with customers, fostering customer loyalty and generating repeat business.
• Market Research: Stay updated on industry trends, competitor activities, and customer preferences to provide valuable insights and feedback to the marketing and sales teams.
• Brand Representation: Uphold the company's brand image and values, ensuring consistency in messaging and brand guidelines in all interactions and communications.
• Collaboration: Work closely with cross-functional teams, including marketing, sales, and product development, to align brand strategies, provide feedback, and contribute to the overall success of the brand.
• Reporting and Analysis: Track and report on sales activities, customer feedback, and market trends, providing regular updates and recommendations to management.

Brand Representative Qualifications and Skills:

• High school diploma or equivalent (Bachelor's degree in marketing or related field is a plus).
• Proven experience in sales, marketing, or customer service roles.
• Excellent verbal and written communication skills.
• Strong interpersonal skills and ability to build rapport with diverse individuals.
• Self-motivated and results-oriented with a proactive approach to work.
• Ability to work independently and as part of a team in a fast-paced environment.
• Knowledge of marketing principles and techniques.
• Familiarity with social media platforms and digital marketing strategies.
• Proficiency in Microsoft Office and CRM software.
• Availability to work flexible hours
• A passion for the brand and industry, with a genuine enthusiasm to represent and promote the company.

Please submit your resumé to apply!