Brand Ambassador - Chick-fil-A Olive Branch/Getwell Road

Full Time Pay: $20 - $24

Job Title: Brand Ambassador and Events Coordinator

Role Summary: As the Marketing Brand Ambassador and Events Coordinator, you will be the face of our brand, embodying the values of Chick-fil-A and our community. This dynamic role requires a forward-thinking individual who will enhance our brand presence through innovative marketing, community engagement, and event hosting. You will lead efforts to keep our brand relevant across digital platforms and at local events, ensuring that our mission of providing quality food and exceptional service resonates throughout the community. Your leadership will inspire our team to passionately serve our guests and uphold our vision of caring for people, performance, and purpose.

This role is expected to average 32.5 hours a week.

Primary Duties and Responsibilities:

• Act as the primary point of contact for community engagement and correspondence.

• Serve as the brand ambassador at local Chamber events and community gatherings.

• Represent Chick-fil-A at various community events, enhancing brand visibility.

• Build and maintain relationships with local businesses, organizations, schools, and community groups.

• Track and analyze DOC redemption rates to inform marketing strategies.

• Plan and oversee weekly family nights, ensuring successful execution by the team.

• Organize and execute one major community event each quarter, driving participation and engagement.

• Maintain a vibrant and active presence on social media and digital platforms, keeping our brand top-of-mind.

• Distribute weekly Spotlight rewards based on business needs to celebrate team achievements.

• Manage and fulfill donation requests, supporting community initiatives.

• Ensure timely posting of promotions and Employee of the Month features on social media.

• Collaborate with local schools for initiatives such as Student and Teacher of the Month recognition.

• Create personalized birthday cards for team members to foster a supportive work environment.

• Oversee the display and maintenance of Point of Purchase (POP) materials.

• Support the Area Marketing Director in rallying team members for market events and initiatives.

• Collaborate with the HPLT as needed to align marketing strategies.

• Attend Chick-fil-A marketing forums in Atlanta and participate in monthly Memphis Market meetings.

• Coordinate and participate in the Chick-fil-A Leader Academy kickoff with local schools.

• Manage the restaurant's holiday decor in collaboration with the Olive Branch team.

• Ensure effective communication regarding promotions and events to both team members and leadership.

• Coordinate quarterly visits from the Support Center to strengthen brand alignment.

• Stay informed about brand guidelines, public relations issues, and CFAhome articles to uphold brand integrity.

Qualifications and Requirements:

• Education: Bachelor’s degree in Marketing, Communications, Public Relations, or related field (preferred but not required)

• Experience:

  • Prior experience in marketing, brand ambassadorship, or event coordination preferred.

• Skills:

  • Strong verbal and written communication.

  • Proficiency in social media and digital marketing.

  • Event planning and organizational abilities.

• Interpersonal Attributes:

  • Ability to build relationships with diverse stakeholders.

  • Strong team leadership and motivational skills.

  • Passion for community service and brand representation.

• Technical Proficiency:

  • Familiarity with Point of Purchase (POP) materials.

  • Proficiency in Microsoft Office Suite and relevant software.

• Flexibility:

  • 30-35 hours per week, self-made schedule

  • Availability to attend events and meetings outside of standard hours.

• Brand Alignment:

  • Understanding of Chick-fil-A’s mission and values.

Benefits:

• 401(k) and 401(k) Matching

• Employee Discounts

• Flexible Scheduling

• Health, Dental, Vision, Life, and Short-Term Disability Insurance

• Leadership Allowance

• Local Partnerships

• Paid Vacation Time

• Profit Sharing

• Right Now Media

• Scholarships

• $100 Uniform Credit