Branch Service Supervisor or Senior - Hartwell - Synovus

What You'll Be Doing:

You'll lead by example as you establish a connection and develop rapport, providing outstanding, personalized customer service to those that enter the branch. A simple greeting and a warm smile to the customer is a great way for them to start the day! While working in the role as a branch service supervisor, your position will include an array of duties such as:

* Supervise and coordinate the day-to-day activities of the teller line for one or more bank branches.

* Manage teller schedules ensuring continuous coverage of teller functions and adherence to established schedules.

* Work closely with branch management to communicate key information to the branch team regarding changes to bank policies, procedures, products and services

* Lead the teller line in cross-selling, referrals and new business efforts in support of branch referral goals. Serves as Back up to relationship banker when needed

Throughout the day, you'll follow Synovus' customer service standards to build rapport and develop high touch service as you get to know your customers. It is our mission to serve as we cultivate relationships and make them feel at home. After all, were not just any bank. We are the bank of here.

"Flexible schedule, great pay, productive working environment, clear expectations from upper management, friendly and/or family orientated atmosphere, many opportunities for advancement."

--Current Team Member

The information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Synovus is an Equal Opportunity Employer supporting diversity in the workplace

Skills/Experience You'll Need:

* The ideal candidate will have two (2) years of Teller experience OR

* One (1) year of Teller experience and successful completion of the BSS Development program OR

* One (1) year of experience as a Teller supervisor or as a Branch Manager with Teller duties OR

* Two (2) years of supervisory experience that includes one year of Teller experience OR

* a Bachelor's degree and one (1) year of Teller experience.

* Ability to stand on feet for a long period of time and lift objects up to 10 lbs. in weight.

* Knowledge of bank operations, policies and procedures and federal bank regulations.

* High School Diploma or equivalent.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled