Branch Member Service Consultant (MSC 1) - PSG

Professional Search Group (PSG) is seeking a Branch Member Services Consultant (MSC) to join a great team at their Buena Park location As a Member Services Consultant you can look forward to providing credit union products and services to new and existing Members. The Member Services Consultant is a universal role that delivers high quality service to both internal and external members with the ability to multi-task.  A key element in this service delivery is to identify the member's financial needs and recommend an appropriate credit union product.

The Member Services Consultant has the initial contact with individuals requiring membership, account openings, account transactions and general customer service assistance. In addition, this position will also assist with teller duties.   This position will also be required to produce a qualified volume of referrals while providing superior Member service.

Qualifications

• One or more year's experience in sales, cash handling and customer service. 
• Knowledge of consumer loan products.
• Experience in a sales-oriented environment, preferably financial industry 
• Excellent communication and Member service advisory skills.
• Proficient computer skills with working knowledge of word processing and spreadsheet software.   
• Ability to follow written and verbal instruction

Schedule 

Onsite Full Time Position 40 hours a week

Monday-Thursday 8:45 am-5:15pm Friday 9:30-6:15pm 

Rotating Saturdays 8.45 am-1:15 pm