- Plans, organizes, and implements the necessary controls and measurements to insure efficient, cost-effective manufacturing operation that obtains its objectives around productivity, cost, quality and customer satisfaction.
- Supervises the location’s Inside Sales group and coordinates communication efforts with Sales, Manufacturing, and Administration in Houston.
- Develops operating budget, measures result against plan and develops actions to correct any deficiencies. Reviews monthly results, communicates results to all plant personnel to keep them informed and involved.
- Provide information to Houston as required, for forecasting targeted business, changes to annual forecast, and strategies to convert business.
- May accompany Account Sales Managers on routine sales calls on accounts to position the company as a leading-edge organization in customer satisfaction and to discuss business issues and competitive activity.
- Responsible for manufacturing area safety, health and environmental policies and procedures implementation; ensure monthly audits are conducted and develops corrective action as required.
- Develops formal performance plans for all personnel; implements review process to enhance performance against plan.
- Adhere to Travel & Entertainment Policy and budget requirements.
- Ensures outside salespersons follow up with customers for returns or problems, issues and concerns; may travel to customer’s location as necessary to investigate quality problems.
- Implements company policies and procedures including, but not limited to, personnel, financial, safety, environmental, quality and salary administrations.
- Develops strategies to be single-source supplier of all fluid sealing products for customers and administers program to attain company’s strategic position.
- Develops plans and activities to ensure facility becomes and maintains ISO-9002 certification, including Quality policies, procedures, instructions, training, and documentation.
- Implements, communicates, and develops means and methods to keep employees informed, involved and active participants in the ownership of the processes.
- May purchase or approve purchase of all raw materials and MRO items to ensure minimal inventory levels are maintained for best cost, service and delivery.
- Work with Manufacturing Management, Quality Management and Customer Service Representatives to review customer specifications for improvements; follow up with customers to implement changes.
- Provide market feedback to Houston on the company’s competitive position, new trends, pricing, new customer needs and value-added services.
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