Branch Manager - Granite Credit Union

Job Title: Branch Manager

Location: Quarry Bend Sandy (in-store location Wal Mart)

Status: Full-Time (Branch hours are M-F 9 am 7 pm, Saturday 9 am 4 pm)

Position Purpose

Responsible for ensuring that high quality member service occurs at the branch. Coach and mentor staff as needed to achieve goals and develop skills. Ensure that established policies and procedures are followed and implemented to protect Granite Credit Union and its members.

Essential Duties, Skills & Abilities

• Exhibit outstanding member services skills by applying Granite Credit Union Core Values and Service Commitments.
• Responsible for achieving branch growth goals in loans, new accounts, insurance sales and overall service solutions.
• Proven ability to lead a team in achieving goals and providing outstanding member service.
• Mentor and coach employees to achieve goals and develop skills to contribute to their success and the success of the credit union.
• Establish schedules, procedures and branch policies to ensure outstanding member service and compliance with regulatory and credit union policy.
• Ability to develop, train and engage employees.
• Ability to perform teller, new account and lending operations.
• Ensure that all information and transactions regarding credit union members are kept confidential. Maintain the security of the work area and keep it organized and neat in appearance.
• Maintain a professional and courteous attitude with all people, including fellow employees, members, management staff, board members, and outside vendors.
• Assist other employees in the branch by answering questions, solving problems and helping with complex work-related matters.
• Oversees individual accountability for the handling of cash and assists Tellers in resolving balancing problems.
• Ensures all branch transactions are balanced at the close of the day.
• Professionally express oneself through written and oral communication.
• Conducts regular department meetings, at least monthly.
• Participates in the selection and hiring of employees.
• Responsible for conducting performance evaluations with each employee at least twice a year. Formulates and implements corrective action as needed. Recommends promotions for employees as appropriate.
• Approves all paid leave, vacation leave, overtime and time records for branch employees.
• Attend meetings as required.
• Basic computer operating skills such as email, Microsoft Office, etc.

Experience

Prefer at least two years of supervisory experience.

At least five years of Branch operations experience required.

At least three years of lending experience required.

Education

High School Diploma or equivalent.

Additional coursework in business or finance preferred.

Granite Federal Credit Union is an Affirmative Action/Equal Opportunity employer. Upon request, reasonable accommodations to the application and/or interview process will be provided to individuals with disabilities. Minorities and women are encouraged to apply.

November 30, 2018