Branch Manager I - Arkansas Federal Credit Union
Russellville, AR
About the Job
This job was posted by https://www.arjoblink.arkansas.gov : For more
information, please see: https://www.arjoblink.arkansas.gov/jobs/4419928
Arkansas Federal Credit Union
Branch Manager I
US-AR-Russellville
Job ID: 2025-3257
Type: Regular Full-Time
# of Openings: 1
Category: Financial Services
Russellville Branch
Overview
## Working at Arkansas Federal Credit Union
{width="286"
height="93"}
GENERAL DESCRIPTION OF POSITION
The primary function of this position is to develop a highly effective
team and develop each team member to their highest potential through
coaching and leadership. This position is responsible for providing
training and coaching to team members to ensure a high quality of member
service and assisting in the hiring of necessary personnel for the
branch. Ensuring outstanding service is delivered to both internal and
external members, supervising member interactions and transactions
conducted in person, by telephone, mail, and email by team members, and
coordinating the daily workflow of the branch by scheduling employees
and assigning job duties are essential requirements of this position.
Other duties involve performing tasks requiring more knowledge and
expertise, handling difficult situations exceeding the scope of branch
personnel, processing of teller transactions, monitoring and maintaining
branch cash management, processing of new memberships and accounts,
originating and closing loans, and other various transactions that
require a thorough knowledge of Arkansas Federal Credit Union policies
and procedures.
In addition, the position requires active participation in the branch's
respective community through organizations such as Junior Achievement,
community Chamber of Commerce, Partners in Education, etc
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure that the branch meets sales and service goals as established by
Arkansas Federal Credit Union.
Ensure that a high quality of member service is delivered and that
various goals established within the branch are met.
Provide supervision, coaching, and training to branch personnel. Conduct
meetings to provide direction and review progress.
Handle difficult situations that exceed the scope of branch personnel
and resolve those situations that may arise from dealing with a wide
variety of member issues.
Determine and maintain sufficient operating cash for the branch by
monitoring cash usage and then ordering or selling cash to or from the
Federal Reserve Bank when necessary.
Evaluate work performance of branch personnel, recommending promotions
and salary increases within the department to the AVP Regional Manager.
Reviewing and maintaining all pertinent manual reports, such as the
Branch Monthly Audit Checklist, BSA Logs, and daily/monthly electronic
reports, such as those located in Business Intelligence and Nautilus.
Ensure that all branch personnel are knowledgeable and proficient in all
Safety and Security protocols.
Control and maintain security of all branch assets, both inside and
outside the location.
Control and maintain branch budget and costs associated with
operations.
PI260140263
Arkansas Federal Credit Union is an Equal Opportunity Employer and does
not discriminate against any applicants for employment based on their
race, color, religion, sex (including pregnancy, sexual orientation, or
gender identity), national origin, age, physical or mental disability,
genetic information, veteran status, uniformed service member status, or
any other status protected by law.
information, please see: https://www.arjoblink.arkansas.gov/jobs/4419928
Arkansas Federal Credit Union
Branch Manager I
US-AR-Russellville
Job ID: 2025-3257
Type: Regular Full-Time
# of Openings: 1
Category: Financial Services
Russellville Branch
Overview
## Working at Arkansas Federal Credit Union
{width="286"
height="93"}
GENERAL DESCRIPTION OF POSITION
The primary function of this position is to develop a highly effective
team and develop each team member to their highest potential through
coaching and leadership. This position is responsible for providing
training and coaching to team members to ensure a high quality of member
service and assisting in the hiring of necessary personnel for the
branch. Ensuring outstanding service is delivered to both internal and
external members, supervising member interactions and transactions
conducted in person, by telephone, mail, and email by team members, and
coordinating the daily workflow of the branch by scheduling employees
and assigning job duties are essential requirements of this position.
Other duties involve performing tasks requiring more knowledge and
expertise, handling difficult situations exceeding the scope of branch
personnel, processing of teller transactions, monitoring and maintaining
branch cash management, processing of new memberships and accounts,
originating and closing loans, and other various transactions that
require a thorough knowledge of Arkansas Federal Credit Union policies
and procedures.
In addition, the position requires active participation in the branch's
respective community through organizations such as Junior Achievement,
community Chamber of Commerce, Partners in Education, etc
Responsibilities
ESSENTIAL DUTIES AND RESPONSIBILITIES
Ensure that the branch meets sales and service goals as established by
Arkansas Federal Credit Union.
Ensure that a high quality of member service is delivered and that
various goals established within the branch are met.
Provide supervision, coaching, and training to branch personnel. Conduct
meetings to provide direction and review progress.
Handle difficult situations that exceed the scope of branch personnel
and resolve those situations that may arise from dealing with a wide
variety of member issues.
Determine and maintain sufficient operating cash for the branch by
monitoring cash usage and then ordering or selling cash to or from the
Federal Reserve Bank when necessary.
Evaluate work performance of branch personnel, recommending promotions
and salary increases within the department to the AVP Regional Manager.
Reviewing and maintaining all pertinent manual reports, such as the
Branch Monthly Audit Checklist, BSA Logs, and daily/monthly electronic
reports, such as those located in Business Intelligence and Nautilus.
Ensure that all branch personnel are knowledgeable and proficient in all
Safety and Security protocols.
Control and maintain security of all branch assets, both inside and
outside the location.
Control and maintain branch budget and costs associated with
operations.
PI260140263
Arkansas Federal Credit Union is an Equal Opportunity Employer and does
not discriminate against any applicants for employment based on their
race, color, religion, sex (including pregnancy, sexual orientation, or
gender identity), national origin, age, physical or mental disability,
genetic information, veteran status, uniformed service member status, or
any other status protected by law.
Source : Arkansas Federal Credit Union