Branch Manager - Rockland Federal Credit Union

Branch Manager, Brockton

Rockland Federal Credit Union (RFCU) is searching for a Branch Manager for its upcoming Brockton location. As the Branch Manager you will develop, lead, and maintain a high performing branch team committed to sales, service, and revenue objectives, with a top priority on community connections.

About RFCU

At RFCU, we are committed to member service and we know that our success relies on our dedicated employees and their commitment to our members. With 8 + branch locations and over 11 back-office departments, the potential for career growth is unlimited.

A day in the life of the Branch Manager

Working out of the Brockton branch, the Branch Manager will generate new business through promotional activities, while supervising, coaching, and developing staff. You will also interview and advise loan applicants, handle difficult situations with members and resolve member complaints and concerns. You will also participate in community activities to help bring value to the organization.

Skills & Requirements

A BA/BS or equivalent work experience is required. You will also have at least 3 years' experience within the financial industry. You will have strong communication, analytical, problem solving, and decision-making skills, and proven experience providing excellent customer service. You will have demonstrated sound judgement and the ability to solve problems using resourcefulness and ingenuity. High attention to detail, strong mathematical aptitude and proven interpersonal skills come naturally to you. Where you excel is engagement. You are eager to get involved within the community and look forward to activities and events.

Work Schedule and Benefits

As the Branch Manager you will work a 40-hour full-time schedule with occasional Saturdays and attendance at community events (we support work-life balance!)

RFCU offers a full benefit package offering coverage the first day of employment, including Blue Cross Blue Shield medical benefits, dental benefits, 401k with company match and profit-sharing potential, flexible health and dependent care plans and life, AD&D and LTD insurances. We also offer a generous and flexible tuition reimbursement program. PTO is offered to assist our employees in taking care and relaxing with family and friends.

Are you ready to apply?

If this sounds like what you are looking for, then the next step is to apply! You will need to upload your resume and answer a few basic questions. Our Human Resources team will review your application to determine your qualifications for the position. Our interview process consists of an initial telephone interview with Human Resources, followed by an in-person interview with the hiring manager for qualified candidates. At that point if we are the right fit for each other, you will move to the final steps of references, credit and background check.

Apply today and join our team!

Rockland Federal Credit Union is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.