Branch Manager - First State Bank and Trust
Bloomington, IL
About the Job
BRANCH MANAGER
FIRST STATE BANK AND TRUST
BLOOMINGTON, IL
At First State Bank and Trust, we have established ourselves as a trust financial institution. Serving seven markets across Central Illinois, our $500 million community bank provides a full range of services to retail and commercial customers.
As a Branch Manager, you'll be an essential part of our team. This key management position is responsible for selling all bank products and services to customers and non-customers as well as maintaining the day-to-day retail operations of the Bloomington office. The Branch Manager provides leadership and coaching to employees and represents the bank in the Bloomington community.
Key Responsibilities:
- Manage daily branch operations, including staff supervision, customer service, and sales activities.
- Recruit, hire, oversee, and train branch retail staff.
- Foster a positive and productive work environment.
- Ensure compliance with all banking regulations and policies.
- Ensure that the branch meets all deposit growth goals.
- Handle escalated customer issues and resolve them promptly.
- Build and maintain strong relationships with customers and the local community.
- Assess the financial needs of both customers and non-customers and offer suitable products and services.
- Act as a referral source for lines of business.
- Oversee the performance of the retirement center branches, including ensuring proper staffing and monitoring referral volume for the branches.
QUALIFICATIONS
- Bachelor's Degree preferred but not required
- Prior Personal Banker or Bank Management experience.
- Ability to provide excellent Customer Service
- Customer resolution skills
- Team Player
- Excellent Time Management and Organizational Skills, and the ability to multi-task.
- Strong attention to detail and accuracy
We have locations in Monticello, Champaign, Bloomington, Heyworth, Tuscola, Atwood, and Hammond. What makes us truly unique is that we're 100% employee-owned, meaning every team member has a stake in our success.
Equal Opportunity Employer. Member FDIC. Equal Housing Lender