Body Shop Estimator - Sales Rep - DeVivo Companies
Randolph, MA 02368
About the Job
We currently have an opening for a full-time Body Shop Estimator – Sales Rep at our location in Randolph, MA.
DeVivo Collision Centers is a leading provider of collision repair and custom fabrication services. Learn more about us at www.devivocompanies.com.
What We Offer:
- Family-oriented culture & team environment
- Promotion opportunities – we promote from within
- Medical & dental insurance
- Life insurance
- 401k plan with company match
- Paid time off
- Paid holidays
- Uniform & boot program
- Paid training
- Certification reimbursement
- Salary plus commissions
- Car allowance
- Employee referral bonuses - refer a technician and earn $1,000
Primary Responsibilities:
- Conduct thorough vehicle inspections to accurately assess and document both visible and hidden damages.
- Utilize industry-standard estimating software (Mitchel Connect) to create detailed repair estimates, including calculating labor hours, parts costs, and material requirements.
- Stay updated on parts pricing, labor rates, and industry trends to maintain accurate cost estimates.
- Act as the primary point of contact for customers, providing clear explanations of the repair process, and estimated costs, and addressing questions and concerns professionally.
- Obtain necessary approvals and authorizations from customers for repair work and communicate with insurance companies to provide estimates and negotiate repair costs.
- Ensure accurate and timely submission of all documentation to facilitate the claims process, resolving discrepancies or disputes with insurance adjusters.
- Manage parts orders, maintain clear communication with the parts coordinator, and monitor the repair process to ensure compliance with estimates.
- Identify and address additional damage or repair requirements discovered during the repair process.
- Assist in scheduling and workload with management, ensuring continuous learning and compliance with safety and environmental regulations.
- Examines damaged vehicle to determine extent of structural, body, mechanical or interior damage.
- Estimates cost of labor and parts to repair or replace each damaged item.
- Reviews repair cost estimates with body shop manager or foreman.
- Estimates cost of repainting, converting to special purposes, or customizing undamaged vehicles.
- On road cold calls to potential new and established customers.
- Offsite estimates.
Position Requirements:
- Proven experience as an automotive, truck or bus estimator in a body shop or collision repair facility.
- Knowledge of automotive, truck or bus repair techniques, materials, and parts.
- Excellent communication and interpersonal skills.
- Strong negotiation and customer service abilities.
- Strong sales orientation.
- Computer skills with the ability to use Microsoft Office and an electronic estimator.
- Attention to detail and accuracy in estimating and documentation.
- Familiarity with insurance claims processes and guidelines.
- Organizational and time management skills.
- Ability to work well under pressure and handle multiple tasks simultaneously.
- A valid driver's license and a clean driving record.
- Ability to work with a team and as an individual contributor.
- Willing to travel locally.
Preferred Qualifications:
- Relevant certifications or training in automotive estimating.
- Massachusetts appraiser’s license or ability to acquire appraiser’s license.
Questions? Call/text Frank at (781) 770-9173 or frank.vardaro@dattco.com.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status and all other protected classes.
Source : DeVivo Companies