Body Shop Estimator In Training (EIT)/Customer Service - Serra Traverse City

A Body Shop Estimator at Serra is someone who assists a customer through the process of returning their vehicle to pre-accident condition.

Compensation for this position is $35,000-$45,000+ per year depending upon experience. The Serra Body Shop is open 5 days a week. No weekends.

Must Love Cars

• Ability to pass State License for Auto Body Repair
• Background in either Automotive Mechanical or Body
• Passion for learning
• This position evaluates the vehicle damage and plans out necessary repairs

Must Love People

• We are here to solve problems for people who need us
• As an EIT, it's your job to make it easy to get the repairs done
• Helping people feel comfortable throughout the process
• From the time a customer meets us for the first time to the time they pickup, you are there to serve.

In addition to estimating, the full-time EIT will be cross-trained for the front desk, parts and limited project management functions.

Front desk tasks might include:

• Opening Repair orders
• Building Files
• Ordering Supplies
• Closing Repair Orders
• Purchase Order admin
• Daily Order PO's and finalizing
• Daily Deposit
• Answering phones
• Document File processing
• Appointment Book/Scheduling
• Insurance processes, uploading, payments

Project Manager Tech tasks might include:

• Dispatching
• Logging tech time
• Updating Scoreboard
• Quality Checking Vehicles

Our Commitment to You

• Excellent Compensation
• Paid Training, Paid Vacation
• Safe Working Environment
• Personal and Professional Growth Opportunities
• Medical, Dental, Vision benefits and Life Insurance
• 401(k) Retirement Savings Plan

Serra is an Equal Opportunity Employer.