Body Shop Estimator - BMW Concord

Sunwise Auto Group is looking for aBody Shop Estimator to join our growing and expanding team at BMW Concord Collision Center! Being part of Sunwise Auto Group is more than just new and used sales, parts, and service. Our team strives to simplify every aspect of buying, owning, and servicing every vehicle. We are proud to sell and service these vehicles and are always seeking qualified, enthusiastic individuals to join our growing team!

We are a progressive, fast paced, growing company focused on a premium customer experience. At Sunwise Auto Group, we offer a work environment that is drastically different than most and is fostered by great leadership, teamwork, and professionalism at all levels. Join our team if you have a positive attitude, talent, and passion for cars!

BMW Concord Collision Center is a high-volume, high-end collision repair shop! We are looking for a Body Shop Estimator who has great customer service, communication, organization skills, high energy, and the ability to work in a team environment. We want someone driven by sales who can complete tasks quickly and accurately. To make our vision real, we look for Service professionals who think differently and strive to provide 100% customer satisfaction – utilizing the latest technologies to find the perfect solutions for our guests. As a Body Shop Estimator you will create a world-class automotive retail experience by thoughtfully assessing the wants and needs of your guests in the body shop department.

BENEFITS:

• Market leading pay, based on experience
• Professional, fun, and friendly work environment with supportive management
• Company and Manufacture training (in house and factory training)
• Paid vacation, holidays, floating holidays, and sick pay
• Excellent benefits package including medical, dental, & vision
• Opportunities for career growth and advancement
• Paid Life Insurance
• Flexible Spending Accounts
• 401K and employer match
• Dealer owned Collision Repair shop
• Tesla, Subaru, and BMW Certified shop
• Employee discounts on vehicle purchases, parts, and service
• Opportunities for career growth and advancement

RESPONSIBILITIES:

Appraises & accurately assesses vehicle damage to determine the cost of repair for insurance claim settlements. This includes, but is not limited to, inspecting and testing automobiles by using mechanical testing devices, questioning customers about the vehicle's performance, or by visual inspection of the vehicle, writing and submitting estimate to the appropriate insurance company.

• Extensive assessment of the vehicle damage must be made to create a complete and accurate estimate and repair plan.
• Prepare estimates in accordance with Insurance partner and company guidelines, for DRP and Non-DRP work.
• Update customers on the repair process and maintaining the highest level of customer service through all phases of the collision repair process.
• Makes decisions regarding repair processing as needed and coordinates the timing of sublet work to keep overall cycle time as low as possible.
• Works closely with management to create the daily production plan including the movement of vehicles between departments & adjusts the plan as needed throughout the day.
• Maintain and execute a timely schedule before, during, and after completion of repairs.

QUALIFICATIONS:

• Must have a clean DMV record
• 2-3 minimum Estimator experienced required
• European/Highline auto dealership experience is a plus
• Knowledge or proficiency on CCC, Mitchell estimating, or Profitnet management program a preferred
• Prefer I-Car or other industry training
• Excellent communication skills and commitment to world class customer service!
• Ability to work very well with customers, co-workers, and insurance companies.
• Able to make independent decisions on repair process, parts, and timing.

COMPENSATION:

The Estimator Position has a Pay Scale consisting of the following elements and ranges.  Wages include Base Hourly Compensation of between $16.00 and $16.00.  The position may also pay commission compensation which is based on the value or amount of closed sales achieved from $0.00 (if no sales are made) without any upper limit other than sales performance. 

• This position pays $33,2800-$185,000 a year, (hourly plus monthly commission). Lots of income potential, strong & loyal customer base!

We are a drug free environment. As part of our hiring process, we conduct a post-offer background check and drug screening.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.