The Boat Captain is a high-profile service and hospitality position. Working under the direction of the Director of Special Services, the Manager will provide services in the following areas: Boat Captain, Facilities Maintenance, Member Services and Special Projects. 

JOB DUTIES:

• Captain, maintain, service, and coordinate activities for the Club’s Magnificent 7 Boat. 
• Manage Programming for the Boat.
• Assist Special Services Director in providing services for VIP clients. 
• Support Facilities Maintenance Teams as assigned. 
• Manage, Coordinate and Execute Special Projects as assigned. 
• Support the Efforts of the Club to provide exceptional experiences for our members and guests. 
• Provide financial oversight, tracking and reporting for the Boat and Special Projects assigned. 
• Maintain a Captain’s Log for the Boat including maintenance, vendors utilized and regular service. 
• Develop Standards of Operation for Boat Programming and Service. 
• Purchase supplies, equipment, groceries, and other necessary items. 
• Other duties, projects, and responsibilities as assigned.  

• The company reserves the right to change this description based on the needs of the business.

BACKGROUND/EXPERIENCE:

• The successful candidate will have a positive attitude, image, and presentation; be passionate about exemplary customer service and sincerely enjoy working with people.
• Must have excellent communication and organization skills and an outgoing and friendly personality.
• A minimum of 3 years of experience operating and driving boats.
• 2 years minimum experience working in an administrative or customer support role. Experience in a Hospitality and Service setting a plus.
• Demonstrate problem solving skills.
• Proficient in Word, Excel, PowerPoint, design software, databases, and other basic computer skills.
• Must have a valid driver’s license, to be covered under company vehicle policy.
• Must have a current Boating Safety Certification. 
• Must have current CPR and First Aid Certifications. 

THE CLIFFS BENEFITS:

• A knowledgeable and passionate management team that leads by example.
• Employee appreciation parties and team building events.
• Premier training
• Excellent compensation including 15 vacation days and 9 paid holidays.
• Our best benefits package including health, telehealth, vision, dental, short term/long term disability, pet insurance 401(k) with employer contribution*
• Employee Wellness Monetary Incentives 
• Paid maternity and paternity leave
• A work/life balance!