BMW Receptionist & Cashier - BMW of Manhattan and MINI of Manhattan

BMW/MINI of Manhattan is proud to be New York City's premiere BMW/MINI center offering new models while also being the largest volume certified pre-owned BMW/MINI dealer in the New York Tri-State area. We encourage applicants to use this site as a tool to research employment opportunities. Once you've found an open position that fits your unique qualifications and experience please feel free to submit an application for employment using this site.

At BMW/MINI of Manhattan, we are a team committed to excellence. We are always looking for the best people in their chosen professions. If you are a qualified, professional, with a strong work ethic and appreciate a team-driven environment we may be the place for you!

Our employees love coming to work here. We are easily reached from anywhere in the metro area. Our indoor, fully climate-controlled, and modern facility offers every convenience. 

Summary: The BMW Receptionist will focus on providing and maintaining high customer satisfaction and ensuring excellent service standards, while also providing administrative assistance, as needed.

Benefits:

• Full-Time Position
• Competitive Benefits Package 
• Employee Car Lease Program
• Medical
• Dental
• 401(k) + Match 
• Commuter Benefits
• Life Insurance
• Short Term Disability
• PTO and Holidays Off

Salary:

• $21.00 an hour

Responsibilities:     

• Welcome all customers with a warm and sincere greeting.
• Answers phone call in a professional and courteous manner and route calls accordingly.
• Restock coffee condiments, water and snacks.
• Assists with other related clerical duties such as photocopying, faxing, and filing.
• Responsible for filing, scanning, and/or booking repair orders as needed.
• Follows company safety procedures and policies.
• Handle all customer payment and credit transactions.
• Receives cash, checks, and credit card payments from customers and records the amount received in an accurate manner.
• Provides proper change and/or receipts to the customers.
• Provides exceptional customer service throughout checkout process.
• Records transactions on daily settlement sheets and verifies against cash-on-hand.
• Perform other duties as assigned by supervisor/manager.

Qualifications:

• Must be able to stand, sit and mobilize through various dealership work areas (sometimes for extended periods)
• Excellent customer service skills and interpersonal communication skills; cultural sensitivity and demonstrates ability to work with diverse people groups (2 years of experience)
• Must have skills in handling and counting cash accurately (2 years of experience)
• Excellent verbal and written communication skills, including the ability to effectively present information and respond to questions and management
• Must demonstrate sufficient computer literacy
• Possess a positive attitude and commitment to adhere to and administer company policies, procedures and standards

Required Education and Experience:

• High School Diploma or equivalent.
• Two to three years' previous experience.