BISC Broadband Internet Server Complex Application Analyst- Bethpage, New York - Georgia IT Inc.
Bethpage, NY
About the Job
Job Title : BISC Broadband Internet Server Complex Application Analyst
Location : Bethpage, New York
Position Type : DIRECT Hire
Rate : $80K (Full time )
Interview : Phone then Face To Face
Description:
Applicable Skills & Experience
Requirements must have vs. preferred
Location : Bethpage, New York
Position Type : DIRECT Hire
Rate : $80K (Full time )
Interview : Phone then Face To Face
Description:
- The BISC Application Analyst represents a technical and experienced position within the Voice, Data and Application Support department. This position must be able to evaluate and react to all technical issues for the product offerings (iO, OV & OOL) and all the supporting middleware infrastructure (Tibco, Glassflish, Tomcat, Apache, Jetty, Jboss, AppDynamics, Splunk, uDeploy, Varnish, nGinx, memCached, Drupal, Cassandra, RabbitMQ, mySQL) with minimal direction. The Analyst position is expected to use technical knowledge and collaborate with coworkers to solve issues in a timely fashion including outages, both scheduled and non-scheduled.
- Must work with Management to monitor and ensure the successful completion of projects as related to a documented project plan. Must also be able to work with co-workers to perform Method of Procedure (MOP) reviews as well as executing them through the approving Architecture Change Process (ACP).
- Accepts ownership for applications running in Production Support area. Works well under pressure. Demonstrated ability to multitask. Must be able to adhere to the Architecture Change Process and submit Methods of Procedure for peer review. Work closely with various production support related areas within the company to make certain software is performing correctly. These areas include the Network Operations Center, Technical Support Group, Communications Desk, Engineering, Digital Services, Network Platform & Services, Voice Services and Enterprise IT.
- Perform software Level II support. Must be able to follow strict problem escalation procedures and works well under pressure. Maintain problem logs for outages and performance-related issues using a set format. Maintain all documentation and ensure it is up-to-date. Work with vendor support and colleagues to provide written root cause analysis of outages. Must be a proactive and persistent troubleshooter. Coordinate issues with the Engineering, Development, and QA areas concerning software patches, version updates, code lockdown procedures and new code releases to production.
Applicable Skills & Experience
- This position must be able to evaluate and react to all technical issues for the product offerings (iO, OV & OOL) and all the supporting middleware infrastructure (Tibco, Glassflish, Tomcat, Apache, Jetty, Jboss, AppDynamics, Splunk, uDeploy, Varnish, nGinx, memCached, Drupal, Cassandra, RabbitMQ, mySQL) with minimal direction.
- Must also be able to work with co-workers to perform Method of Procedure (MOP) reviews as well as executing them through the approving Architecture Change Process (ACP).
- Work closely with various production support related areas within the company to make certain software is performing correctly. These areas include the Network Operations Center, Technical Support Group, Communications Desk, Engineering, Digital Services, Network Platform & Services, Voice Services and Enterprise IT.
- Perform software Level II support, while working with vendor support and colleagues to provide written root cause analysis of outages. Must be a proactive and persistent troubleshooter.
- Coordinate issues with the Engineering, Development, and QA areas concerning software patches, version updates, code lockdown procedures and new code releases to production.
Requirements must have vs. preferred
- BS/BA in Engineering, Computer Science, or relevant concentration is highly preferred. Minimum of 60 College credits required or military experience or technical/trade school certification.
- For internal candidates applying for other opportunities within the organization, the minimum educational requirement for college is strongly preferred but not required depending on relevant Cablevision work experience.
- More than 3 years previous application troubleshooting/administration experience on multiple application platforms (Weblogic, Tibco, JBoss, Tomcat, Apache, Glassfish) and multiple operating systems (Unix/Linux/Solaris).
- Extensive prior knowledge/experience with application servers and database applications.
- Strong scripting skills, operation system and application server expertise.
- Demonstrated proficiency with log analysis tools Splunk or Apache Flume
- Demonstrated proficiency with performance monitoring CA Wily, AppDynamics, New Relic.
Source : Georgia IT Inc.