Billing Specialist II - GPS Insight

Who We Are GPS Insight offers leading technology for organizations that have drivers and technicians in the field, fleets of vehicles, trailers, and other mobile assets. We provide innovative fleet solutions that include vehicle and asset tracking, in-cab smart cameras, field service software, and compliance management.

We know that when you invest in high-performance technology, you achieve results and maximize your return. We feel the same way about our people at GPS Insight. They are what allow us to build world-class solutions that make us leaders in the fleet and field service management space. They are what enable our customers' success. They are our greatest asset. As a result, we take pride in a workplace committed to those who make us go.

Our commitment to growth enables us to push the telematics and field service operations industries forward. It's rooted in our products, embedded in our culture, and reflected in our team-first values. We're looking for the right people to jump onboard with us. Are you ready to take the ride?

What We Need

The Billing Specialist II is responsible for the billing and revenue functions of the Company, and reports to the Revenue Manager. The position assists in all aspects of billing, payment processing, reconciliation, business relationships, record keeping, auditing, and data analysis.

What You'll Do

• Provide superior customer service to internal and external Customers by ensuring timely billing on accounts.
• The ability to effectively explain and respond to Customer questions related to invoices, payment, contract terms, and other related items.
• Assist with Special Billing Arrangements for specified Customers.
• Issues Credits as assigned and in accordance with company guidelines.
• Maintain accuracy of customer data regarding billing address and other contact information.
• Contact Customer not currently remitting payment and updating billing in system.
• Prepare billing reports, and other ad-hoc reports as needed.

Requirements

• The position of Billing Specialist requires strong attention to detail, ability to pivot between tasks, excellent customer service skills, and knowledge of billing standards.
• Knowledge of Microsoft Office, NetSuite ERP system, SalesForce CRM, Zone Advanced Billing and extensive knowledge of Microsoft Excel.
• Ability to work well both with groups and independently.
• Excellent problem-solving skills.
• 3 years of billing experience minimum.

What We Offer

• Fast paced and rapidly growing environment
• Chance to deliver mission critical data that drives the operations of our economy
• Opportunity for professional growth and development
• Possibility to learn new and cutting-edge technologies, in an environment that encourages new ideas
• There's more as well! Speak with us to find out all details!

Benefits

• 401(k) matching
• Full Health Benefits (Health, Vision, Dental)
• Employee assistance program
• Flexible spending account
• Health savings account
• Life insurance
• Paid time off
• Parental leave
• Tuition reimbursement