Billing Specialist - Confluent Health

Are you organized, love solving problems, and have previous medical billing experience? Look no further, we believe that billing matters can be resolved amicably and the person we are looking for is an excellent communicator and problem solver. Discussing billing matters with insurance carriers and patients, and/or other third parties can often turn into negative experiences. We want to add a person to our team who strives to resolve billing matters without aggression, but with skill and diligence that will result in a positive experience. If you are looking to be part of a dedicated team in a great working environment then look no further and apply today!

We offer outstanding benefits for a Billing Specialist including:

• 401k with a 4% match
• Health/dental/vision coverage
• Company paid life insurance
• A generous PTO plan with unique maternity benefits and much more

This is a remote position.

Work hours start time between 6am PST - 8am PST

Primary duties of the Billing Specialist are to collect, peruse and record payments for physical therapy services. The Billing Specialist must have in-depth knowledge of insurance claims, attention to detail and the ability to demonstrate high productivity in regards to data input, must be willing to work as a professional and demonstrate an ability to do what it takes to ensure smooth clinic operations and customer needs. Essential duties will require the Billing Specialist to research and take steps necessary to resolve unpaid insurance claims and to discern issues related to non-payment. The Billing Specialist will often act as liaison between insurance carrier while working to resolve unpaid claims and/or accounts.

We have also established an internal employee foundation, as our own organized way of making sure our employees receive the financial support they need after catastrophic life events occur. This assistance is made possible through the continuous support of all our fellow employees.

Billing Specialist Requirements:

• Adherence to laws and best practices in regards to dealing with patients and data
• Must possess accuracy and attention to detail, review data, and correct discrepancies in patient accounts
• Excellent knowledge of Microsoft Office 365
• Exceptional customer service skills 

Billing Specialist Qualifications:

• High School Diploma or equivalent 
• Two or more years of patient account management experience in either a hospital or physician practice setting is preferred
• Basic accounting skills are required