Billing Specialist - Ledgent Finance & Accounting

Billing Specialist

Roxbury, MA ONSITE REQUIRED

Temporary to Hire

$25-33/hour
Our education client based in Roxbury is seeking a Billing Specialist is responsible for managing all aspects of the student billing process, ensuring accurate account management, timely communication with students and families. This role supports the financial operations of the college and provides excellent customer service to students regarding their tuition accounts and billing inquiries.

Qualifications:

• Bachelor degree in Accounting or finance required
• 1+ year Billing experience in financial aid experience required
• Jenzabar or similar erp required
• Account reconciliation, journal entries, collections call experience required
• Complex invoicing: reviewing tuition fees, available programs and grants, follow up communication and payment collection.
• Experience providing excellent customer service and follow up skills
• Knowledge of financial aid processes and regulations.
• Experience working in a community college setting or diverse academic environment.

Responsibilities:

• Reconcile student account transactions with general ledger entries.
• Prepare reports on student receivables, outstanding balances, and payment activity.
• Assist with audits and compliance reviews related to student accounts.
• Generate and distribute accurate student invoices, statements, and account summaries.
• Post charges, payments, and adjustments to student accounts in the billing system.
• Monitor overdue accounts and initiate collection procedures when necessary.
• Provide students and families with clear information about tuition, fees, payment options, and deadlines.
• Respond promptly to inquiries via phone, email, and in-person meetings, ensuring a positive experience.
• Collaborate with financial aid and admissions offices to address account discrepancies.
• Accept and process payments, including checks, credit cards, and online transactions.
• Manage payment plans and coordinate with third-party billing services as needed.
• Reconcile student account transactions with general ledger entries.
• Prepare reports on student receivables, outstanding balances, and payment activity.
• Assist with audits and compliance reviews related to student accounts.

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.