Billing and Payment Specialist - Cydcor

Cydcor is a leader in outsourced sales and has been helping Fortune 500 and emerging companies achieve their customer acquisition, retention, and business growth goals. Cydcor has garnered a reputation for sales excellence and expertise, consistently exceeding client expectations and driving revenue growth, to become one of the most trusted names in outsourced sales.

The Billing & Payment Analyst's primary purpose role is to ensure all sales and orders are accurately billed and paid for, ensuring sales representatives are paid timely and accurately, and continuously look for improvement opportunities all while providing quality customer service to all stakeholders.

Job Duties & Responsibilities:

• Deliver timely and accurate payments by deadline weekly: No payment issues to the external sales team; eliminate billing issues and discrepancies.
• Process daily/weekly data files by the deadline.
• Provide exceptional customer service to stakeholders.
• Assist with the month-end close process by providing support to the accounting team.
• Extensive and continual monitoring and auditing of data reporting and escalate concerns, if necessary, of the following areas: process inputs (stakeholder data), throughputs (system logic and accuracy), and outputs (billing/payment)
• Support collaborative solutions that resolve issues from daily challenges, including working under tight, multiple deadlines.
• Perform weekly/monthly billing reconciliations, act on discrepancies, and collaborate with stakeholders to resolve with support from other team members.
• Protect operations by keeping financial information confidential.

Required Qualifications:

• Minimum Associates degree in Finance, Business, Accounting, Math or related field
• 0-2 years of related work experience
• Must have proficiency in Microsoft Excel, PowerPoint, and Word
• Must be able to work independently and as part of a team
• Ability to plan, organize and prioritize multiple tasks and meet deadlines
• Acts decisively to develop a sound plan, and then moves to communicate, implement and monitor it effectively
• Produces results, sets high standards of performance for self and others, and assumes responsibility and accountability for successfully completing work projects
• Clear and concise written and verbal communication skills
• Strong attention to detail

Preferred Qualifications:

• Bachelor’s degree in Finance, Accounting, Business, Math or related field is preferred
• Salesforce experience a plus
• Ideal candidate will have high energy, be a self-starter and be able to take initiative with minimal guidance and supervision
• Maintains a positive and professional attitude at all times while working with different individuals, both inside and outside of the organization
• Has a student mentality and a strong desire to learn and grow

Benefits and Compensation:

• Medical Dental, Vision
• 401k
• 401k match
• Base pay starting at $25/hour + Bonus Opportunity

Working Conditions:

• The position is hybrid. Candidates must be able to drive into the office 3 days a week. 2 days of the week are remote.

"Cydcor will consider qualified candidates with criminal histories in a manner consistent with the law."

This job description includes a summary of essential job functions and does not restrict management’s right to assign other duties and responsibilities as required. Please contact Cydcor’s People Services Department for a detailed listing of essential functions, as required.