Billing Operations Analyst at Kforce Inc.

San Jose, CA 95128

About the Job

Kforce is immediately seeking an experienced Billing Operations Analyst to remotely support or enterprise networking and cloud solutions client based in San Jose, CA. Overview: The Professional Services Billing Operations Analyst reports to the Director of Professional Services Operations and is responsible for supporting and managing several administrative, reporting & accounting tasks within the Global Services/Customer Success organization. In this role, you will have the responsibility of being a back-up to the more senior operations analysts, as it pertains to the services team, with a focus on newly created processes and needs. The ideal candidate will be highly data driven, intellectually curious, a fast learner, have basic accounting knowledge and able to move quickly while keeping focus on high impact projects with limited direction and supervision. Duties:

Identify, communicate, and manage risks associated with projects
Identify business or customer requirements and information technology alternatives
Create project plans for information technology development and testing
Translate requirements into new information technology project specifications

Requirements:

5+ years in a role (or roles) focused on two or more of the following: operational processes, billing, accounting, order management, data entry/management/hygiene, business operations
3 years of experience are required
Strong understanding and experience with all or parts of the order-to-cash process
Basic knowledge/understanding of MS office or G-suite, specifically Excel/Sheets; Must know how to format and work with system reports that are exported to Excel/Sheets
Experience utilizing SalesForce (FinancialForce PSA platform a plus)
Experience "owning" processes, consistently analyzing those processes against ever changing business needs and suggesting/spearheading updates to said processes
Excellent organization and time management skills

Desired Skills:

Extremely detail oriented
Strong communication skills (frequently communicates with management and occasionally, customers)
Quick learner
Extremely detail oriented
Able to take direction and follow outlined policies, process guides and instructions

The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, performance, union contract and business needs. This range may be modified in the future.

We offer comprehensive benefits including medical/dental/vision insurance, HSA, FSA, 401(k), and life, disability & ADD insurance to eligible employees. Salaried personnel receive paid time off. Hourly employees are not eligible for paid time off unless required by law. Hourly employees on a Service Contract Act project are eligible for paid sick leave.

Note: Pay is not considered compensation until it is earned, vested and determinable. The amount and availability of any compensation remains in Kforce's sole discretion unless and until paid and may be modified in its discretion consistent with the law.

This job is not eligible for bonuses, incentives or commissions.

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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