Billing Manager - HERS Advisors

HERS Advisors has partnered with an award-winning full-service law firm who has an immediate need for a Billing Manager to work in their West Los Angeles, California office (hybrid). The Billing Manager will be responsible for processing the firm’s billing needs using a complex billing and electronic eBilling system and method to accomplish the daily tasks. The Billing Manager oversees all of the Billing Specialist positions.

Responsibilities for Billing Manager:

• Oversee the team of Specialists in all aspects of billing, including coaching, mentoring, and overseeing staff workload and performance.
• Evaluate processes, collaborate to establish policies and procedures, and communicate requirements to the team and stakeholders.
• Manage and train all on Paperless/WorkSpace billing and time entry platform.
• Respond to and resolve all billing matters accurately and timely.
• Issue invoices to billing attorneys for initial review monthly.
• Receive and process billing for attorneys in multiple offices and practice groups.
• Provide the COO with a monthly WIP review once billing is completed, including a detailed report by the OA and client of amounts on hold and the reason for the hold.
• Monthly follow-up with OA on WIP amounts over 60 days old – report on follow-up to COO.
• Coordinate, monitor, and process approved markdowns, write-offs, and necessary maintenance.
• Revise invoices with guidance from billing attorneys and finalize for distribution.
• Submit electronic bills using various e-billing systems.
• Monitor and answer billing department email and telephone inquiries.
• Work with the client’s accounting department to resolve any billing inquiries.
• Assist and train attorneys and secretaries in understanding billing processes, policies, and procedures.
• Assist Accounts Receivable and Collections staff to resolve or prevent billing errors and run account receivable reports.
• Assist with reviewing and setting up rates.

Requirements for Billing Manager:

• 5+ years’ accounting and eBilling experience in a law firm setting.
• Electronic billing experience required; legal billing experience with ProLaw or Elite 3E required.
• Proficient in Microsoft Office Suite (Word, Excel & Outlook).
• Experience with report generating applications and Pivot tables.
• Bachelor’s degree preferred.

Salary range: 100-130k. If you meet the basic requirements, please email your resume to: ssognalian@hersadvisors.com