Billing Liaison - Eye Surgery Associates

Eye Surgery Associates seeks an energetic, patient-focused Billing Liaison for our multi-specialty ophthalmology practice in Hollywood, Florida. Enjoy great work hours, no major holidays, a comprehensive benefits package, and a team-oriented environment where you are valued and respected. 

Ideal candidates will possess at least one year of medical billing experience, with a preference for experience in an optometry or ophthalmology practice.

This is your opportunity to join one of the areas most recognized leaders in ophthalmology and optometry.  Eye Surgery Associates is a multi-subspecialty eye care practice composed of fellowship-trained board-certified ophthalmologists in every sub-specialty of ophthalmology. Our goal is to provide each patient with the latest in comprehensive eye care in an efficient, patient-friendly private practice environment.

We are committed to customer service, and making every interaction extraordinary while inspiring the complete confidence of our patients. Our employees contribute directly to the growth and success of our practices, and take pride in being a member of our team. We strongly believe that the manner in which our patients and customers are treated by our employees is as important as the services provided by the doctor.

All of us at Eye Surgery Associates are committed to inclusion and diversity. We believe today more than ever; it isn’t speaking the words, but starts with a culture of service, caring and listening and we would thoroughly enjoy meeting with you and discussing our employment opportunities. For more information, please visit our webpage at www.eyesurgeryassociatesflorida.com

The Biling Liaison will provide direct support to the practice to maintain revenue by establishing, implementing, and managing an efficient medical billing process workflow at the practice level. The Billing Liaison will respond and assist in helping resolve patient inquiries regarding billing concerns. This position will require working in partnership with practice level staff, operational leadership, and ESP/RCM personnel, demonstrating that a cooperative interaction between all departments brings success.

• Point of contact for patient billing inquiries
• Create and evaluate necessary reports and data to ensure efficiency and effectiveness of coding and billing processes
• Help to identify missed billing opportunities
• Participate as needed in coding and billing training for practice staff including providers
• Represent the practice and interact with insurance carriers as necessary
• Review and audit billing systems and activities to ensure accuracy
• Assure claims are submitted and denials are appropriately appealed and resubmitted
• Manage the investigation and resolution of billing discrepancies and errors
• Participate in professional development activities to maintain knowledge of healthcare trends and best practices.
• Provide insight into possible revenue enhancement opportunities related to billing and coding
• Review unpaid patient balances and establish payment arrangements
• Perform a coding analysis based on documentation for reviewed claims that have been paid incorrectly 
• Execute duties of position in a professional and courteous manner
• Handle sensitive information in a confidential manner
• Perform other tasks duties as assigned

• High School Graduate or General Education Degree (GED)
• Associate degree in accounting or related field preferred
• Strong attention to detail with a dedication to accuracy
• Excellent verbal and written communication skills
• Highly energetic with a positive attitude
• Strong attention to detail
• Possess strong written and verbal communication skills
• Create and maintain positive interpersonal relationships
• Ability to perform as part of a team as well as work independently
• Two years of professional medical billing and collection experience required
• One year of optometry and ophthalmology third-party billing guidelines and expertise required
• Certification obtained from a nationally accredited billing program, i.e., CMBS (Certified Medical Billing Specialist) preferred
• Experience with Excel and Windows-based programs preferred
• Experience in performing tasks that require a basic understanding of accounting and math skills
• Experience NextGen PM/EHR preferred

In Turn We Will Provide:

• Benefits to full time team members that include comprehensive medical, dental and optical coverage, 401k and short and long term disability.
  
• Company paid life insurance.
  
• Paid holidays and generous paid time off.
  
• Paid parking where applicable.
  
• Team oriented working environment where you are heard and respected.
  
• Clear career ladder opportunities.

ESP#1