Billing Coordinator - Sheppard Mullin Richter & Hampton LLP
Los Angeles, CA 90067
About the Job
Sheppard, Mullin, Richter & Hampton LLP, a global Am Law 50 firm, is seeking an experienced Billing Coordinator to join our Billing Department.
This position can be based in any of the following offices: Downtown Los Angeles, Century City, Orange County, San Diego, Del Mar, San Francisco, or Silicon Valley. There is only one opening.
This position can be based in any of the following offices: Downtown Los Angeles, Century City, Orange County, San Diego, Del Mar, San Francisco, or Silicon Valley. There is only one opening.
The Billing Coordinator is a member of Sheppard Mullin’s Billing Department. Reporting to the Billing Manager, this position will be supporting billing for 10-15 attorneys based on the West Coast. The Billing Coordinator is responsible for full-cycle billing (distributing prebills, processing revisions, submitting and posting invoices) and will assist with some collection activities.
*This position has a remote/hybrid work arrangement, with the expectation to be in the office on an as needed basis.
Primary Responsibilities and Expectations
Responsibilities:
*This position has a remote/hybrid work arrangement, with the expectation to be in the office on an as needed basis.
Primary Responsibilities and Expectations
Responsibilities:
- Manage all phases of the billing cycle using Aderant billing software.
- Prepare invoices according to attorney and client billing guidelines.
- Respond to inquiries and requests for invoices, reports, and adjustments.
- Print and send paper prebills through FedEx (for attorneys who request paper).
- New partner orientation (discuss billing deadlines and prebill review options).
- Filing paper prebills and shipping to offsite storage.
- Coordinate prebill audit requests and pulling paper prebills from local files or offsite storage.
- Address all incoming department mail.
- Distribute supplies to remote and home offices as needed.
Essential Functions of Job:
- Prepare invoices according to attorney and client billing guidelines.
- Communicate effectively with attorneys and staff as the subject-matter expert in all billing matters.
- Prepare ad-hoc reports, providing analysis of financial and historical data.
- Resolve complex billing issues by working with the Billing Attorney and clients.
- Respond to inquiries timely and effectively.
- Analyze invoices diligently to ensure compliance with Firm policies and client billing guidelines.
- Prioritize and meet aggressive deadlines while handling a high volume of work.
- Build, maintain, and deliver professional customer service and maintain positive working relationships with all internal and external contacts. This position requires routine communication with firm attorneys, client contacts, and other personnel, both inside and outside the firm.
- Proactively recommend improvements to existing processes.
Qualifications and Experience
Required Qualifications:
- Three (3) years of billing experience with mid-large size law firm
- Experience with Aderant/CMS, Elite, or similar software
- Basic typing skills (at least 40 wpm)
- Proficiency with Outlook, Word and Excel
- Excellent oral and written communication skills
- Ability to interact with attorneys, staff, and clients in a professional, service-oriented manner
- Ability to work independently
- Ability to prioritize tasks and complete work within established deadlines
- Ability to thrive in a team environment and look for opportunities to provide additional support
Preferred Qualifications:
- Experience with E-Billing Hub or Bill Blas
- Experience with various e-billing vendor portals (e.g. Legal Exchange, Tymetrix, CounselLink)
- Strong organizational and problem-solving skills
Education
Required: High School Diploma
Preferred: Bachelor’s Degree
Computer/Software Knowledge
Required: Aderant/CMS, Elite, or similar software; Outlook, Word, and Excel
Work Environment
- You will be based in one of our local Sheppard Mullin offices but will be allowed to work from home.
- Overtime will be required on occasion as the workload demands.
California: The pay range for this position is $31.00 to $46.00 per hour.
#LI-CW1 #LI-Hybrid #LI-Fulltime #LI-Associate
We will consider qualified applicants with criminal histories in a manner consistent with all applicable federal, state, and local laws, including the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring Ordinance.
Sheppard Mullin is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity and/or expression, national or ethnic origin, ancestry, citizenship, age, marital status, protected medical condition, physical or mental disability, veteran status, or any other characteristics protected by law.
Source : Sheppard Mullin Richter & Hampton LLP