Billing Coordinator - Cliff Berry, Inc.

Are you looking for an opportunity to join an established and stable industry leader that is rapidly growing and where employees are our number one asset? Are you looking for a career that rewards your accomplishments with opportunity and compensation? Do you want to do more in your career? If so we are looking for YOU!

Cliff Berry, Inc. is currently looking for an experienced Billing Coordinator for our Fort Lauderdale location who can stay calm and collected while dealing with challenging situations, is able to perform under pressure and meet deadlines, has strong communication skills, and enjoys collaborating with co-workers to resolve any emerging problems with accuracy and efficiency.

Essential Job Functions

• Ensure Health and Safety is the number one goal by following policies, processes, and acting in a safe manner at all times
• Manage large amounts of incoming phone calls and emails in a timely and efficient manner
• Organize workflow to accurately meet customers and department needs
• Create billing work orders for Drivers and all customer pick-ups; work on PO’s and invoicing
• Responsible for contacting employees for work the next day as directed by supervisor
• Create job packet in SAP; process credit cards; verify BP in SAP, if not contact Accounting Rep for line of credit or payment terms; once orders are approved, provide information to the driver
• Responsible for collections and delivering payments to A/R
• Maintain department files on a daily basis
• Act as on-call CSR on an “as-needed basis”

Position Requirements

• High school education or equivalent
• Two years of customer service experience in a fast-paced environment
• Excellent phone, verbal, and written communication skills along with active listening skills
• Proficiency in Microsoft Office - Outlook, Excel, Word
• Maintains accuracy in billing transactions and account reconciliation.
• Flexible in adjusting to changes in billing processes, software updates, and regulatory requirements.
• Demonstrates strong customer service skills to address inquiries and resolve billing issues.
• Handles sensitive billing information discreetly and adheres to company policies.
• Experienced in using SAP or similar ERP software for invoicing and record-keeping.
• Exhibits clear written and verbal communication with clients and colleagues.
• Ability to multi-task, set priorities and manage time effectively
• Possess strong attention to detail
• Function Independently and in a group setting

Work Environment

The characteristics described here are representative of the typical work conditions while performing the essential functions of this job. The employee may be exposed to extreme temperatures, wet and/or humid conditions, hazardous and non-hazardous chemicals, and material.

Safety

Must comply with company, federal, state, and local safety and environmental rules and regulations while performing daily job tasks.

EEO Statement

Cliff Berry Inc. is an Equal Employment Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regards to that individual's race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender identity, age, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

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