Billing & Collections Specialist - Gpac
Pittsburgh, PA
About the Job
TITAL: Billing and Collections Specialist
JOB TYPE: Fulltime/In-Office
JOB SUMMARY: This position is responsible for generating, processing, mailing, and filing legal billings. Specialist will also provide general clerical support to others within the Billing Department. The incumbent will have frequent interaction with attorneys and staff and provide support to attorneys and staff with respect to client billing information.
This position will be assisting with accounts receivables and collections duties including, but not limited to; collections of outstanding accounts receivable dollars from the existing client base and all other aspects of collections, resolving customer billing problems and reducing accounts receivable delinquency.
ESSENTIAL DUTIES:
- Monthly client billing for assigned attorneys, including invoice modification, as necessary.
- Maintain billing addresses, UDF fields, client/matter rates and cost exceptions.
- Edit time and cost entries appearing on Proformas according to billing department guidelines.
- Account research and analysis.
- Prepare unbilled time reports for assigned attorneys, as necessary.
- Assist attorneys with billing inquiries.
- Prepare electronic billing set up as necessary, including communicating with assigned attorneys through completion of the monthly billing cycle.
- Prepare, proof, and modify invoices accordingly per attorney instruction and send to client.
- Research detail of client related expense items to provide supporting documentation on the bills.
- Maintain collections for past due accounts along with attending regular meetings with billing attorneys to discuss such accounts.
- Under the supervision of billing attorney, may contact clients directly to collect payments for bills that are past due.
- Works closely with all billing attorneys to keep them in the loop on all potential collection problems.
- Reviews collection reports to ascertain status of collections/outstanding balances.
- Keeps management informed of all critical delinquencies.
- Special projects as assigned by attorneys and/or manager.
REQUIREMENTS:
- Education: Degree or equivalent work experience. Prior work experience in an accounting function within a professional services environment.
- Experience: Prior billing experience preferred. Experience with accounting/billing systems preferred.
- Experience in a law firm or other service environment a plus. Mathematical aptitude and ability to organize/prioritize multiple assignments, work independently on various projects, and meet deadlines.
- Excellent communication and interpersonal skills, as well as the ability to collaborate with individuals at all organizational levels. Possess a customer focus and have a history of providing the highest level of customer service. Able to organize and prioritize issues and workload.
- Skills: Excellent verbal and written communication skills. Excellent organizational skills and ability to prioritize workload. Must be able to work independently and always display a professional manner.
- Excellent interpersonal skills necessary to communicate and interact with a diverse group of contacts and provide information with ordinary courtesy and tact.
HOW TO APPLY: Apply to this posting or send your resume to Virginia Amburgy at Virginia.Amburgy@gogpac.com.
All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.
GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.