Billing and Collections Specialist - Greenberg Traurig LLP

Phoenix, AZ 85098

About the Job

Greenberg Traurig (GT), a global law firm, has an exciting full-time employment opportunity for a Billing and Collections Specialist in the Revenue Management Department of our Phoenix office. We offer competitive compensation and an excellent benefits package.

Position Summary:

The Billing and Collections Specialist will be responsible for the accurate and efficient preparation of invoices for various Billing Attorneys. This position will interact with all levels of attorneys, client's and staff to effectively drive the collection process. The candidate will assist with collections, AR analysis, ebill invoice rejections, invoice resubmissions, Credit/Retainers refunds, client calls as needed. Candidate should also be flexible to work overtime as needed.

Duties & Responsibilities:

Assists with collection and analysis functions for clients
Responsible for accounting functions including but not limited to accounts receivable and billing
Proactively and efficiently communicates accounts receivable information to office and firm management
Processes client bills using Pre-bill Viewer and Aderant software
Submits electronic client invoices and accruals via various e-billing websites
Researches and responds to accounting and billing questions; communicates with clients as needed
Reviews and edits pre-bills in response to requests from attorneys and legal support specialists
Processes a high volume of complex bills
Reviews and verifies accuracy of billing documentation
Reviews client matter documentation: implementation of EL financial arrangements where required
Analyzes client balances and client ledgers (payments and applications)
Application and re-application of deposits, retainers, unapplied cash
Assists with client refunds
Reviews client AR balances and collection communication with the Billing Attorney/Business Director/Revenue Director
Assists with the distribution of various reports/documents to the Attorney's during the mid-year and end of year clean-up and Collection Drive
Enters and maintains collection notes into our Dashboard/Aderant Collection system
Assists with our yearly Internal Audit (researches credits and initiates any refunds, updates the collection notes, etc.)
Assists with other special projects, ad hoc reports, and activities as needed, and performs additional duties as assigned

Skills & Competencies:

Excellent interpersonal and communication skills (oral and written), professional demeanor, and presentation, including active listening and ability to convey information clearly
Ability to prioritize workload and adapt to a fast-paced, high-pressure environment to meet strict deadlines to achieve business goals and objectives
Highly motivated, self-starter who can work well under minimal supervision, as well as take a proactive approach in being team-oriented
High attention to detail, outstanding organizational skills, and the ability to manage time effectively
Analytical with strong problem-solving skills, takes initiative and uses good judgment, excellent follow-up skills
Proactive in identifying accounting issues and providing solutions

Qualifications & Prior Experience:

Bachelor's Degree or equivalent experience in Accounting, Finance, or related field preferred
Five or more years prior experience as a Biller within a law firm
Aderant software, Concur, Prebill Viewer, and Ebilling Hub experience helpful; collection experience a plus
Proficiency with Windows-based software, strong Excel preferred
Exceptional computer skills with the ability to learn new software applications quickly

Greenberg Traurig is committed to diversity and inclusion in the workplace. Individuals seeking employment at Greenberg Traurig are considered without regards to race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, disability, veteran status, or genetic information, among other protected bases.

Exemplifying our commitment to promoting inclusion and equity across our platform, the firm participates in the Mansfield Rule Certification Program (Mansfield). Mansfield, which is facilitated by The Diversity Lab, focuses on equal opportunity, fairness, and inclusivity. The Mansfield requirements are anchored in the consideration of expanded talent pools considered for select positions and open roles within the law firm and the implementation of and access to transparent processes. Utilizing the Mansfield framework, the firm's progress and outcomes are measured and documented through Mansfield Certification Plus Metrics. In 2023, GT achieved Mansfield 6.0 Certification Plus. We are excited about our ongoing participation in Mansfield given the program's alignment with the firm's commitment to opportunities for advancement that are inclusive for everyone. Providing your data during the application process helps us with achieving our goals and with meeting reporting/record-keeping obligations under federal and state law and other legal requirements. Providing your data is entirely voluntary and will not be considered in the hiring process or thereafter. Any information that you do provide will be treated confidentially.

Source : Greenberg Traurig LLP