Billing Clerk - Laboratory - Dialysis Clinic, Inc.

Dialysis Clinic, Inc. is recruiting top talent interested in supporting our nonprofit mission to prioritize individualized care for patients facing chronic kidney disease. Our mission states “the care of the patient is our reason for existence,” and our dedicated team embodies our sole purpose during every patient interaction. We seek motivated, compassionate individuals to provide top-notch patient care and offer paid training, competitive pay, outstanding benefits, Sundays off and a positive, mission-driven culture. Join DCI today to build relationships and gain fulfillment serving individuals in our comfortable clinical setting with a lower caregiver-to-patient ratio than other providers.

The Laboratory Billing Clerk is responsible for clerical and accounting duties to support the patient information, charge entry, and insurance billing aspects of the accounts receivable department. 

Schedule: Full-time, 40 hours/week, shifts starting at 7am; Sundays off; no overnight shifts

Benefits:

• Comprehensive medical, dental and vision benefits
• Life and long-term care insurance provided at no additional expense to employee
• Paid time off (PTO) including holidays
• Extended Sick Bank (ESB) in addition to PTO – paid time for doctor appointments, sickness or medical leave
• Retirement plans with $.50 of each contributed dollar matched for eligible employees, up to 8 percent
• Education reimbursement
• Employee assistance program
• Wellness program
• Among others

Responsibilities

What You Can Expect:

• Verifies charges entered in the computer system by using batch and monthly edit reports.
• Performs manual data entry of charges excluded from auto-billing and exception reports.
• Regularly contacts the clinic to verify and resolve missing patient information required to bill patient/insurance companies.
• Transmit all appropriate electronic and paper claims, correct any errors on claims, and re-transmit; file secondary claims as necessary.
• Researches and performs appropriate follow-up on denied claims.
• Researches credit/past due balances on the aging reports and adjust accounts/refund accounts as appropriate.
• Input adjustments and write-offs on assigned accounts in the MIS billing system.
• Maintain detailed billing notes to document problems and the work needed to resolve problems so that accurate insurance claims may be processed.
• Provide customer service for all clients and authorized representatives regarding patient accounts. All calls and emails related to accounts receivable should be returned within 3 business days to ensure patient/client satisfaction.
• Assist other personnel when time permits or when assigned
• Follows all DCI Corporate and DCI Laboratory administrative, compliance, HIPPA, fire/disaster, safety, and risk management programs and policies
• Participates in DCI Laboratory in-service programs and other continuing education opportunities as available
• Maintains confidentiality of all laboratory, accounting, and patient records and data
• Notifies immediate supervisor within 1 hour of scheduled start-time if unable to work of if delayed