Billing A/R Specialist - Pritchard Industries

Pritchard Industries is a leading national facilities service company committed to delivering exceptional service to our clients. With a focus on excellence and innovation, we provide a wide range of facility management solutions tailored to meet the unique needs of each client. We are seeking an experienced Billing A/R Specialist to join our growing team in New York, NY. The ideal candidate will have a strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced environment. As a Billing A/R Specialist, you will be responsible for handling all aspects of billing and collections, ensuring accuracy and efficiency in our financial processes.

Responsibilities:

Weekly:

• Bill Work Orders: Process work orders submitted by NY Operations Team.
• Assist NY Operations Department and NY Sales: Address inquiries and questions from internal teams.
• Collection Calls, Emails: Contact clients with outstanding items 60+ days and follow up via calls and emails.
• Update Collection Log/Portal: Maintain detailed notes for clients’ accounts in the shared AR Shared folder.
• Maintain Email: Review, respond to, send, and categorize emails for the accountsreceivable@pritchardindustries.com email account.
• Update Quick Send Email Address: Manage and update email addresses in Microsoft Dynamics Quick Send Tab.
• Banking: Endorse and deposit incoming checks from office mail. Retrieve Lockbox data from Chase portal daily.
• Posting Bank Deposit Activity: Ensure timely posting of bank deposit activity in Dynamics within 48 hours of bank deposit.
• Work Order Printing/Distribution: Handle printing and distribution of work orders.
• Special Projects: Assist with special projects as assigned.

Monthly:

• Verify Invoices: Confirm accuracy of all invoices released and sent to clients from accountsreceivable@pritchardindustries.com and categorize accordingly.
• Invoice Uploads: Ensure all required invoices are uploaded to clients using third-party software (Coupa, Nexus, Corrigo, etc.).
• File Work Orders: Organize and file billed work orders in the Work Order Cabinet.
• Reconcile Payments and Credits: Reconcile unapplied payments and credits on aging reports. Issue credits to discount customers as needed.
• Special Projects: Participate in monthly special projects as assigned.

Annual:

• Price Increase Letters: Prepare and send price increase letters to clients.
• Document Storage: Box and file prior year work orders and deposits for storage.

Qualifications:

• Bachelor's degree in Accounting, Finance, or related field preferred.
• 2+ years of experience in billing or accounts receivable.
• Proficiency in Microsoft Office Suite, particularly Excel and Outlook.
• Experience with accounting software (e.g., Microsoft Dynamics) preferred.
• Strong attention to detail and organizational skills.
• Excellent communication and interpersonal skills.
• Ability to prioritize tasks and meet deadlines in a fast-paced environment.
• Experience in the facilities management industry a plus.

Benefits:

• Competitive base salary $70,000 - $75,000/yr.
• Paid holidays and vacation time
• Health Benefits Package
• Ancillary benefits—Life insurance, Long Term Disability, FSA, and Dependent Spending care
• 401K
• Opportunity for growth

EEO Notice:

Pritchard Industries is an Equal Opportunity Employer and will consider all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, ethnicity, gender; gender identity, sexual orientation, pregnancy, childbirth or related medical condition, age, disability, or handicap, servicemember status, relationship or association with a protected veteran, and any other category protected by Federal, state, or local law.