Bilingual Technical Support Representative - PrideStaff

We are seeking a Bilingual Tier I Help Desk to join our team!  Are you looking for growth opportunities? This may be the role for you!

Responsibilities:

• You will resolve computer-related issues for your clients. 
• Provide technical assistance with computer hardware and software
• Resolve issues for clients via phone, in person, or electronically
• Recommend hardware and software improvements
• Track customer issues and resolutions

Qualifications:

• Bilingual - Spanish
• Previous experience in IT, customer service, or other related fields
• Ability to build rapport with clients
• Strong troubleshooting and critical thinking skills
• Positive and professional demeanor

Compensation / Pay Rate (Up to): $21.00 - $23.00 Per Hour