Bilingual Retail Sales Associate - AT&T - Coastline Consulting

The ideal Bilingual Retail Sales Associate is undeniably dedicated to advancing our core mission of innovation and inclusiveness. We have a fast-paced work environment filled with motivated and talented individuals that work together to build their careers while enhancing our client’s customer experience. 

The right candidate for our Bilingual Retail Sales Associate role is also a communications expert, empathetic towards people, and is exceptional at delivering results on behalf of our renowned clientele. If you are confident and possess these traits, joining our Bilingual Retail Sales Associate team would be ideal for you.

Responsibilities of the Bilingual Retail Sales Associate:

• Articulate the features and benefits of our client’s products and services directly to our customers and possess the knowledge to answer any additional questions they may have
• Build rapport and long-lasting relationships with our customers to help ensure repeat business and brand loyalty
• Complete the sales process with any qualifying customer who meets the client’s parameters and maintains the ability to lead with the client brand, not discounts
• Drive customer engagement and satisfaction from initial contact through the point of sale to delivery of products to further help scale acquisition growth and longevity
• Effectively and efficiently communicate with customers to handle all inquiries, resolve issues, and overturn any objections while completing the sales process

What We Look For In Our Bilingual Retail Sales Associate:

• 1 year of experience in an entry-level or introductory position within the field of retail, customer service and/or sales is preferred
• A self-motivated individual dedicated to utilizing their existing skills and have a student mentality to learn new skillsets
• Strong leadership skills and capability to mentor other members of the Bilingual Retail Sales and Customer Service teams
• Exceptional communication skills, both written and verbal
• Tenacious and dedicated to reinforcing the core values of unbelievable customer support

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