Bilingual Resettlement Coordinator, Workforce Development and Refugee Services (Matching Grant) - CAMBA

Who We Are: CAMBA is a community of staff, volunteers, clients, donors, neighbors and partners who work together to build an inclusive New York City. CAMBA serves more than 65,000 individuals and families each year, citywide, including almost 13,000 youth. Our 180+ programs in over 100 locations improve the lives of a diverse cross section of New Yorkers. From homelessness prevention in Staten Island to supportive housing in the Bronx; from employment training in Manhattan to after school programs and college access in Brooklyn; from family shelter and support in Queens to increasing affordable housing across the city, CAMBA provides holistic services to help struggling New Yorkers stabilize their lives and become self-sufficient.

CAMBA’s comprehensive Workforce Development and Refugee Services programs annually provide over 3,800 low income community members with employment, education, training, benefits access, and financial counseling services. CAMBA specializes in assisting those with special barriers to employment including low skilled workers, long-term unemployed, immigrants and refugees, highly skilled immigrant professionals, limited English speakers, formerly incarcerated, individuals in imminent danger of homelessness and trauma survivors. These programs are performance-based, and success is measured by meeting enrollment, employment placement, training, retention and case management goals. The Refugee Services Programs provide resettlement and cultural adjustment support, job training, placement and transitional support services to refugees and asylees during their 60 months of eligibility in the United States to help with any impediments to employment and self-sufficiency.

Position: Resettlement Coordinator

Reports To: Program Manager

Location: 2244 Church Avenue, Brooklyn NY 11226              

What The Resettlement Coordinator Does:

• Develop new materials and methods of outreach in response to changing program and client needs.
• Recommend and implement strategies to persuade clients to participate to the fullest extent in their education/employment placement and retention goals and process.
• Conduct initial intake and assessment of clients and/or clients’ families’ situations and needs, including skill levels, prior work experience, employability, interests, aptitudes, support services needs, family and medical history, and individual development needs.
• Monitor clients’ progress toward their goals and prepare and maintain accurate, complete narrative documentation of client progress, at each point of contact, including program participation, referrals to services, interviews and employer feedback, and placement and retention data for weekly/monthly/quarterly/annual reports, in computerized client and employer tracking systems.
• Advise clients regarding realistic career/employment goals and the education/training necessary to attain them. Work with clients to develop realistic educational/employment goals leading to self-sufficiency.
• Facilitate clients’ development of such skills as problem-solving, decision-making, etc.
• Develop strategies with clients regarding how to break through barriers to their goals, overcoming resistance to change, and how to advocate for themselves.
• Work collaboratively with a team of instructors and job developers with the common goal of successfully advancing participants to employment.

Minimum Education/Experience Required:

• Bachelor’s degree (B.A., B.S.W.) and/or equivalent experience.

Other Requirements:

• Bilingual – Haitian Creole, French, Spanish, Mandarin
• Ability and enthusiasm to initiate contact and engage with the community to market the program through in person and remote meetings, social media and online platforms, with the goal of successfully recruiting and retaining clients.
• Digital fluency and demonstrated experience with outreach through social media
• Ability to adapt approach to meet the varied needs of job seekers and community partners, including in person meetings and the use of Zoom and other online platforms and resources on camera, to accommodate providing services remotely.
• Ability to multi-task and to work a flexible or alternative workweek schedule if needed, based upon program needs.
• Demonstrated ability to work with refugees, asylees, immigrants, young adults, and low income populations is a plus.
• Client-focused, culturally competent, high energy, empathetic, flexible and hard-working a must.

Compensation: $55,000 annually
When salary ranges are listed, the range would represent the low and high end for the applicable position & program. The salary offered would be based on various factors unique to each program and candidate. This includes but is not limited to experience, education, budget and/or program size, internal equity, skills and other factors that may be required for the position and organization.

Status: Full-time (35 hours per week)
Benefits: CAMBA offers a comprehensive benefits package including health insurance, dental insurance, 403(b) retirement plan with employer match, paid time off (vacation, personal, and sick time), and paid holidays.

CAMBA is an Equal Opportunity Employer. We value a diverse workforce and inclusive workplace. People of color, people with disabilities, and lesbian, gay, bisexual, and transgender people are encouraged to apply. We consider all applicants without regard to race, color, religion, creed, gender, gender identity, gender expression, national origin, age, disability, socio-economic status, marital or veteran status, pregnancy status or sexual orientation.