Bilingual Receptionist - EDSI Solutions

Salary $42,000 year

Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then the Receptionist position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.

· Greet and assist jobseekers, employers and agency visitors; provide administrative support to staff and customers in need of basic CareerLink services.

· Welcome visitors in a prompt and friendly manner, directing them to appropriate area, services or staff

· Provide PA CareerLink information in a knowledgeable and pleasant manner

· Direct visitors to available onsite partners and resources as appropriate

· Responsible for customer activity through sign-in, workshops and activity registrations

· Provide prompt, accurate transfer of messages and information from the front desk to appropriate PA CareerLink staff

· Retrieve login information for individuals to access the PA CareerLink website

· Answer and direct calls on the PA CareerLink multi-line telephone system

· Provide basic services statistics and reporting to monitor customer activity

· Support staff in the collection and verification of program requirements and needed documentation

· Perform data entry and provide clerical support

· Open and disburse mail to appropriate staff mailboxes

· Prevent unauthorized persons from entering the agency

· Manage office supplies

· Other opportunities as available

· Excellent communication and interpersonal skills

· Customer Service experience required

· Bilingual in Spanish required

· Experience in answering inquiries in a courteous, efficient and professional manner

· Proficient in Microsoft Office and basic computer skills

Bring your expertise to EDSI and live our values every day: Show Up, Smile and Support!

EDSI is a progressive, forward-thinking, family-owned company that is B Corp Certified.